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Custom Color Set
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66,793 Verified Client Reviews |
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did get any colorI followed all the steps and used both 2 bottles but still didn't get any color. didn't even change colors of the gray hair . I was super excited and super hopeful for this color. but sadly I am disapointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCustomer - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please call us toll-free at (866) 550-2424, 8:00 am – 5:00 pm, Pacific Time, Monday through Friday so that our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Coloring my hairOk this is the second time i’ve used esalon color,so delighted with results first time thought I would give it another try . Just as pleased with results although I think my timing was off or applying dye technique wasn’t as precise. I had some areas not quite holding color as well but think it was my fault rather than product. Bought the root spray so when it’s really noticeable I will use that until next dye application. Still feel it’s worth the effort and price is far below what I would pay at salon. I’m satisfied and will continue to use esalon. Thanks. Adding an update ,it’s 2024 and still using and extremely happy with color system ,even my former colorist from Ulta said it was professional looking that she could not replicate the lovely color herself! That is a great recommendation! 5 of 5 people found this review helpful. Did you? |
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Great Color!Very happy with my color & the quality. My hair looks and feels terrific! 3 of 3 people found this review helpful. Did you? |
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Wowzer.Absolutely love this. Colour in root was different to the length colour so looks streaky! However I’m not sure if that was just me and my first time with a bowl and brush! Customer service is fantastic and i can’t wait for my next order! My hair felt Amazing after! Highly recommend! 1 of 1 people found this review helpful. Did you? |
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Great Color!I requested a slightly darker shade of light blond and my excellent stylist nailed it! I followed the detailed instructions with no problems. I absolutely love it! Thank you! Kathy Cambier 1 of 1 people found this review helpful. Did you? |
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Great Color & CoverageI’m happy with the color and the grey coverage. Everything was easy to use, and the “little” things (like a sticker to hang the instructions) are a great touch! Very happy with the product and experience! 0 of 1 people found this review helpful. Did you? |
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Too Dark and damaged my hairColor is too dark and I found it damaged my hair. I thought I cancelled my account but eSalon still sent me a package this week of color that is too dark for me. At minimum, if eSalon is going to force color on me, you could have adjusted it after I said it was too dark the very first time. 1 of 1 people found this review helpful. Did you? |
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hate itNot at all what I expected. hate my color. It is darker and red. and spent extra for a blonde neutralizer for no reason. I am Extremely disappointed. Definitely not a dark blonde ash. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
TerribleMade my hair super brassy.. waste of money 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Hayley, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
Hair color resultsI love the results. It matches my skin tone. My hair feels smooth and looks shiny. 3 of 3 people found this review helpful. Did you? |