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Custom Color Set
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66,793 Verified Client Reviews |
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Natural lookingNatural color that lasts 0 of 0 people found this review helpful. Did you? |
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Still work in progressTo "start over" I pulled the old color out and then put in the new formula. It is not exactly what I was looking for but may be due to pulling color out first. I will stick with this for a bit and see what the growth and re-color bring. Thanks for the assistance in tweaking the color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCecilia- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color not achieved!I have dark mahogany brown hair, I wanted Violet, I do not have Violet. I have dark mahogany hair again. I can't even barely see a tinge of purple anywhere in my hair! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPhyllis- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GoodNext time go a shade lighter 0 of 0 people found this review helpful. Did you? |
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love the product does not make my hair drythe product does not make my hair dry still debating the color might need to be a bit browner but good overall 0 of 0 people found this review helpful. Did you? |
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Custom colour!! So pleased!!I’m a 45 yo blonde that over the years has slowly faded to a medium/dark blonde (natural). I go every 4 months to a salon and for $160 plus tip they do a lovely job cutting, highlighting and blowing out my head full of curly-wavy hair. This year under COVID time, for the first time in my life I decided to try it myself bc it looked blah. I sent in photos of myself and answered the survey questions. The response came back that the colourist would recommended altering the colour slightly bc mine was maybe too warm. I went for it. It was a perfect match!! Blended so seamlessly that it looks so natural you barely notice a difference other then the ‘perk’ it adds to my natural to keep it from looking mousey dark-medium blonde. I am very pleased and will never got to a salon for colouring again. I have done it 2x now with esalon and both times perfect!! 0 of 0 people found this review helpful. Did you? |
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Need help with grey at templesColor is beautiful but the grey at temples does not take in color 0 of 0 people found this review helpful. Did you? |
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DelayI have been ordering for 5 months and I I do not like that my item takes so long to be deliver . It’s been a week and as of today I still have not received . This might make me want to cancel . Item is good but the delay I just cannot accept . I will think about it for next month 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa- We’re truly sorry that our shipping time did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Color not rightDid nothing for hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn’t cover my graysI used this dye as instructed and several days later my grays were visible. After 2 weeks i have to redo my roots. I’m not happy with this product and will continue to use my usual box dye which keeps grays away for 4 weeks! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDoreen- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |