66,818 Verified Client Reviews |
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Too darkTwice now my hair has turned nearly black. It is supposed to be getting lighter and brighter. What I got was the exact opposite. Very disappointed (again). 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMelinda- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First time usingPretty disappointed. After dying my hair, color was basically the same as what it was before but darker which I didn’t want. Sent a photo of the color I wanted In the instructions and the result didn’t have the shade or pop I was looking for. Could've done a better job with products from Sally’s beauty. Got a 2 star rating only cause I really liked the shampoo and conditioner that came with the kit and it covered my gray hairs pretty well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimmie- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Poor ColorStylist sent a new Color - not what I was looking for. Trying to remove my auto-ordering now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTara- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Good color for meESalon color kit is convenient and the color is good. Color advisors are very nice and helpful too. Recommend. 0 of 0 people found this review helpful. Did you? |
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Great colorLove this hair coloring. My hair looks so natural. So easy to use. 0 of 0 people found this review helpful. Did you? |
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Loved this entire processOverall i feel like ordering from e salon was the best choice I’ve made in awhile! My hair color didn’t end up exactly as I thought it would but the color is still pretty. My hair is softer and more manageable than before and the easy to understand instructions really helped me nail this at home hair coloring. And when I told my Estylist that the color wasn’t quite what I expected they offered to help me fix it for free. I’m in love with this company and look forward to more hair coloring adventures to come! 0 of 0 people found this review helpful. Did you? |
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Made just for me.Made just for your hair and colour. Great, easy to use, everything you need to colour your is in the pack. No odour. Comes straight to your door. You decide how often you want to colour your hair. Amazing service 0 of 0 people found this review helpful. Did you? |
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ExcellentFirst time colouring my own hair during lockdown. I ordered from Esalon with some trepidation but I need not have worried. The first time I used the products the colour was slightly too dark but this was soon corrected by ESalon and subsequent deliveries have been perfect. So easy to use and long- lasting 0 of 0 people found this review helpful. Did you? |
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Easier than imaginedFriend told me about salon during quarantine. It’s easier than I could have imagined. I’ve been a salon person for many years and when I couldn’t get out I thought I’d give this a try. My hair feels great looks great and I learn as I go by watching the videos and following instructions. Very happy 0 of 0 people found this review helpful. Did you? |
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Love this product!Covers the grays, the color is perfect, and it doesn't damage my hair! I can't ask for more...oh, and I am savjng a lot of money by not going to the salon every 6 weeks. 0 of 0 people found this review helpful. Did you? |