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Color Set
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66,793 Verificado Comentarios de clientes |
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I love this hair color.The best. Could be more conditioner in packages. But love it. Perfect color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeanna - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
Color was pervectAt last i was able to get the color i wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDinah - Thank you for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Surprised!!I really like this product a lot more than I thought! I’m going on today to make my color a little darker, however this is no fault of Esalon. I had my hair highlighted before I first started this. My only concern is that this last time I did my hair I noticed some irritation burning feeling as my scalp is very sensitive. And my scalp itched from being so dry fir a couple weeks after Hoping I won’t have to stop due to this issue. But willing to try again & we’ll see with this next try. If it happens again I’ll have to stop and go back to the hair dresser😕 Otherwise, I’d definitely rate this a 4 star possibly 5 stars as I absolutely LOVED IT AFTER MY FIRST TRY ❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJendi - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
It is getting better.I was impressed with the first application. It was easy to apply and the color on top was perfect. The second second set was darker and more even. The third has lighten up a little, but it is all even through out. I am pleased with the evening of the color top to bottom. But I will be asking for a shade lighter for my next order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Definitely worth tryingI gave it a four with a few issues. The color has not stayed as well as the first coloring. I haven’t done anything different. I do love the color created for me, I did ask to have it lightened a bit but that didn’t happen. A shipment was sent in November but because of PS it didn’t arrive when notified E Salon did send at no cost another shipment which I did receive. I’m not saying I’m unhappy with ESalon just stating what I’ve experienced so far. Now I will say the colors are beautiful much better than what you would buy in a store and E Salon is there to help with any issues. I highly recommend trying them! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It was beautiful but...Beautiful color, but I wanted it more ashy, I am gettting a new formula now and I will use the tint Rinse too and I hope it will get my hair as ashy as I dream of 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!I really liked the resulting color but did struggle with making a mess a bit. The smell is a bit strong but if my color lasts, it will be completely worth it. I love that it's so personalized and the colorist I worked with was incredibly nice. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJodi - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
not the color I was hoping for...First of all I did not receive the color that I ordered and wanted, it was adjusted by the colorist so that I supposedly don't get "hot roots " but it was not the color i wanted so I ordered again and specified that I wanted some ASH Blond and not a warm blond so as not to get the red brassy tones that I ended up with anyway...i found the right color at Madison Reed.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection. |
ReviewIt had too much red in it. I want a more chocolate brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
It turned out perfectInitially I felt like this hair was too cool red - but after one wash the color was PERFECT. I think it just needed to fade a smidge. Now that I've washed it a couple times it has warmed up and has became the copper/red color I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElia - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |