66,844 Verified Client Reviews |
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ColorAll I can say is WOW. 0 of 0 people found this review helpful. Did you? |
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Perfect color!The Colorist blended three shades for the exact shade! The quality of the products rivals my salon’s and definitely lasts longer. Customer service is stellar and made sure I was satisfied when a formula adjustment was requested. Such a relief during the healthcare crisis. 0 of 0 people found this review helpful. Did you? |
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Great product!!I love the way my hair looks and feels. It’s easy to use. 0 of 0 people found this review helpful. Did you? |
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Spot on ColorI Love eSalon. Color was Spot on ! Easy to follow instructions and my kit came with everything I needed. I will continue to use eSalon. Best color ever. Another Happy Camper. Thank you, Colleen 0 of 0 people found this review helpful. Did you? |
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Love this colorAnd the timing is just right. I was just going online to order my next when I noticed it was scheduled on auto-delivery, Perfect! 0 of 0 people found this review helpful. Did you? |
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Love itLove getting it customized for me, it's delivered to me, and much easier on the pocket. 0 of 0 people found this review helpful. Did you? |
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Long lasting colorMy expensive in-salon hair coloring never looked as natural or lasted as long as my e-Salon color set! 0 of 0 people found this review helpful. Did you? |
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Very disappointedmy color was super to be light auburn brown. What I got was between medium and dark brown with no auburn at all. I no longer wish to order from esalon!! 0 of 0 people found this review helpful. Did you? |
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going bald!I used the product and the color came out perfect! However, withing a few days I noticed my hair was falling out! A lot of hair. My aunt who has been a hairdresser for 30 years did the dye job for me, and warned me not to do it, but I did. Hopefully she can save what's left of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy- We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
I still have grays!My gray hairs are resistant to this product. It left a lot of gray hairs behind 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEspie- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |