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Custom Color Set
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66,818 Verified Client Reviews |
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Fabulous Hair CareI keep getting so many compliments and people don't believe me when I say I did it myself. They keep asking me where did I get it done at and how could I afford the price I paid for it? I keep telling them it's from esalon and they still don't believe me when I showed them the box. So next time I am going to have about 20 friends over to show them and to get them signed up so I can get free stuff from esalon. Always Samantha Jane 0 of 0 people found this review helpful. Did you? |
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What did you change??I’m not sure what has changed, but ever since you thickened you’re hair color, the color is not as vibrant, my hair feels damaged and the grey at my temples started showing after five washes...FIVE! 0 of 0 people found this review helpful. Did you? |
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Excellent colour selection process and customer serviceI used to get my hair coloured in-salon but Covid-19 made me look for home colour kits. E-Salon’s advert popped up and I was hooked. A sensible way to choose a colour based on my current colour, hair type and natural shade. Any questions were answered and advised on by Tamara, who pointed me in the right direction. The first kit is complete with necessary accessories and others can be added. Which I did. The instructions are clear, and complete with a sticky label to put them up on your mirror or wall. The results are excellent, even though I say it myself (as do my friends). I’m back at the salon now, but only for cuts - not colour! 0 of 0 people found this review helpful. Did you? |
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Chocolate brown hairFor months I have been trying to get the perfect chocolate brown colour but it always came out too dark or too red. I ordered from Esalon and the colour was perfect! I have asked for more mahogany tones for my next colour but other than that my hair looks really good. 0 of 0 people found this review helpful. Did you? |
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DissatisfiedI’ve used my custom colour twice now and both times I still had grey hair showing and the colour washed out quickly even though I wash my hair every 2nd-3rd day using special shampoo/conditioner for coloured hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do the strand test first!!!Like so many I decided to try and color my hair during covid salon closures. Escalon is excellent if you have a darker color than your natural or want to match your natural to cover grays. Unfortunately, I wanted to lighten my natural a lot because I have heavy blonde highlights— this is just not a realistic expectation with at home color. I cannot stress enough DO THE STRAND TEST FIRST... if you don’t like the shade, they are more than happy to send you out something different. The customer service is excellent. 0 of 0 people found this review helpful. Did you? |
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Great productI loved the product It just didn’t cover all my gray hair but the color was exactly the one I wanted. 0 of 0 people found this review helpful. Did you? |
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Still have graysWhile the color is beautiful, my grays aren't completely colored even if I leave the color in for over 30 minutes. Also difficult to get even color throughout even if I feel that I have distributed the color evenly. 0 of 0 people found this review helpful. Did you? |
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good grey coverage for about 3 weekswould like 4 week coverage of grey sideburns 0 of 0 people found this review helpful. Did you? |
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My esalon experienceThe product did not work good for me. Forget about ever talking to customer care about it too. You always get voicemail, and they only email you back, try to discuss your color through email, doesn’t work. I tried to to change tone not color, their response was to go darker, it was dark enough 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |