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Custom Color Set
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66,754 Verified Client Reviews |
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Love my colourI love my colour , it's perfect , I wanted a colour like a conker with its shine and I've got it. It's left my hair looking healthy, thick , shiny and sleek. 0 of 0 people found this review helpful. Did you? |
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Color came out dullI love this product but feel that the latest batch I got home were a bit to dull in its color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sarah! We are sorry to hear your color didn't meet your expectations. Please check your emails, we just got back to you. |
Sorry it didn't work for meI have a lot of gray and this did not cover any of it but most of all the color was very light almost white blond no real golden color at all. I followed the instruction exactly, 30 minutes after the full 4 sections were covered, but the color either didn't take or somehow I got the wrong color. Nothing golden, or blond about the finished product on my hair. My suggestion is to go darker then you might think you want and maybe that will work. I am sorry it didn't work since I don't have a salon appointment for another month, so I have to just live with this look. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We are sorry to hear that you were disappointed by the gray coverage and that there was no golden color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Love It ❤️Absolutely the best color experience. The color was Absolutely perfect and very gentle on my hair and scalp. Gorgeous ❤️ 9 of 9 people found this review helpful. Did you? |
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Exactly what I wanted!!!!!The eSalon team has been exceptional and getting the exact color I wanted. The responsiveness and dedicated customer service is bar none. I loved my last color but wanted a little more red and explained what I wanted and the colorist created the exact color I needed. I'm extremely happy with the service, and I don't have to go to the salon anymore. Very satisfied customer. I would highly recommend. 1 of 1 people found this review helpful. Did you? |
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Great colour matchReally good colour match , neutralised orange tone as I asked left shiny and soft. Plenty of product to use didn’t run out and I have waist lenghth long hair! Highly recommend 1 of 1 people found this review helpful. Did you? |
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Thrilled!I love this process, I wish I had found it earlier. Since my hair has started to grey I’ve been paying a lot to have it colored at the salon. This is a perfect solution. And I actually prefer doing it at home. I’m a customer for life! 0 of 0 people found this review helpful. Did you? |
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Still hv grays:(Great product but didn't cover all my grays....so 😢 sad... 0 of 0 people found this review helpful. Did you? |
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Perfect CopperWe changed from some browns to more copper red. Love the copper color, but the roots were still a bit too light. Happy with it. 0 of 0 people found this review helpful. Did you? |
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Not covering grayThis does not cover my gray at all. The drugstore box dye worked much better than this 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists will work with you to adjust your formula. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |