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Custom Color Set
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66,754 Verified Client Reviews |
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Great Color!I requested a slightly darker shade of light blond and my excellent stylist nailed it! I followed the detailed instructions with no problems. I absolutely love it! Thank you! Kathy Cambier 1 of 1 people found this review helpful. Did you? |
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Great Color & CoverageI’m happy with the color and the grey coverage. Everything was easy to use, and the “little” things (like a sticker to hang the instructions) are a great touch! Very happy with the product and experience! 0 of 1 people found this review helpful. Did you? |
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Too Dark and damaged my hairColor is too dark and I found it damaged my hair. I thought I cancelled my account but eSalon still sent me a package this week of color that is too dark for me. At minimum, if eSalon is going to force color on me, you could have adjusted it after I said it was too dark the very first time. 1 of 1 people found this review helpful. Did you? |
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hate itNot at all what I expected. hate my color. It is darker and red. and spent extra for a blonde neutralizer for no reason. I am Extremely disappointed. Definitely not a dark blonde ash. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
TerribleMade my hair super brassy.. waste of money 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Hayley, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
Hair color resultsI love the results. It matches my skin tone. My hair feels smooth and looks shiny. 3 of 3 people found this review helpful. Did you? |
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I LOVE my new color!I still have to get used to the texture compared to box color from the store, but it did not tingle or bother me at all. The color is perfect for what I was looking for. Thank you so much. I will let you know how the tint rinse works after I use that! 0 of 0 people found this review helpful. Did you? |
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2 different colors in the same package boxI used what you gave me. I got 2 different colors. That came in my box. I never had any problems. But I did with the last box. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Sandy, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! (: |
Very SatisfiedI love how my hair color turned out. Totally covered my gray hair and instructions inside the box was very helpful. 2 of 2 people found this review helpful. Did you? |
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Excellence + Beauty PersonifiedSo impressed by Crystella + eSalon! The personalized attention and presentation is impeccable. Thank you Crystella and eSalon for an incredible personal touch and Profesional product. I love my hair with your color. Perfect out of the bottle! In appreciation ✨️ Alisa 1 of 1 people found this review helpful. Did you? |