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Color Set
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66,866 Verificado Comentarios de clientes |
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Came out perfect, I'm impressed!I didn't get to use my color until one month later but it was perfect. It came out great. My grays are nicely covered. I was sent another bottle for the length of the hair, that was nice. Color's subtle not too dark, perfect! I was also nervous for how long it took to apply it because i have thick curly hair but it was fine, no shedding. Great turn out, thanks! I have my own colorist, yeh me! Like the packaging tailored just for me. Very Satisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarline - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Too harsh on my hairI went back to the drugstore box, the color is good and gentle on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DisappointingDuring lockdowns 1 and 2 I've used off the shelf colour while not being able to go to a salon. I wanted to try and lift the colour from the dark, vibrant red, closer to ginger, copper or orange that I've had at the salon. I selected a colour that should have been dark blonde/copper and put a note to say what I was aiming for, I also included photos of my current hair colour. Have just used my Esalon delivery and it is basically exactly the same colour as I already had. So I've paid 3x the price for the same result I could have had with off the shelf. All that has happened is my roots are now covered. It was also quite a complex process to apply the colour, segmenting hair, doing roots then using different colour for rest of hair, and taking the bottle into the shower. It was messy - with red dye my shower looked like a murder scene. And the dye was incredibly strongly smelling, my eyes were streaming even with a window open. And my hair now feels quite dry and doesn't have the high shine I get when it is coloured at the salon or using the off the shelf dye. Generally disappointed that something promising so much didn't deliver. The sticker for the instructions is a good idea though and helpful to have two sets of gloves. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGill H. - Thank you for your feedback! We’re so sorry to hear that you felt the color was not the shade you expected. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love it!!!I had to readjust my first order to make it a little darker and the next order was perfect!!!! Hair is soft and color is great! Big fan! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Amazing colorSo pleased with the color! It was not exactly what I wanted thus the 4 stars but none the less Beautiful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarri- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect colorThis was exactly what I wanted but I left on 20 min instead 30 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Very good product, did the jobDo like this product, only issue for me is the flat colour, I like highlights and lowlights, but in these times no hairdressers, it really covered my grey roots well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The problem with single processWell, I went from dishwater blond with faded, grown out highlights to 100% dishwater with a goldfish hue. Blondes need highlights to provide texture. I will try highlights next time. Not the fault of the color - the fault of what I ordered. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexandra- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
fransige Haare Farbe viel zu dunkelIch habe einen natürlichen Kupferton (dunkelblond) bestellt. Meine Haare sind sehr dunkel geworden und fleckig rot. Überhaupt nicht meine Farbe. Die Spitzen sehen trocken und ausgefranst aus. Schade um das Geld und um meine Haare 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSimone S. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Falscher FarbtonDer Farbton ist zwar schön gleichmäßig nur entspricht er in keinster Weise dem gewünschten Ton i hellem Asch sondern eher meiner Naturhaarfarbe. Ich bin enttäuscht 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBritta S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |