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Custom Color Set
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66,866 Verified Client Reviews |
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Wanted to love itI really wanted to love eSalon due to the custom color service, convenience and lower cost. Salons have been closed in CA since March and hairdressers are charging full price for preparing color for clients to apply at home. I have colored my hair myself on and off for many years now so applying the color wasn't an issue. I didn't like paying $120 for my color but missing all the pampering perks of being in the salon. After switching to eSalon, my hair started getting red/orange in color. Friends even asked if I had red hair! After lots of feedback to eSalon and at least 5 modifications in my base formula, it became clear to me that I could not reach the ashy hair color that I had before using eSalon and I was hoping to achieve so I am reverting back to the professional product from my stylist. My base color is around 80% gray and natural hair color is a medium, mousy brown. My skin tone is light olive. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Custom Colour Set updateI hate colouring my own hair but hey this is lockdown. Colour mix similar to all home mixes but the colour was exactly what I wanted. Really very pleased. Colour has faded very quickly but maybe due to being out in the sun more. Colour has faded to a brassy yellow which although I hate it is still better than the orange fade of both home colouring and professional colouring. Have ordered more products hopefully to combat this. Spoke with colourist and products changed at no expense and better result. No orange. 0 of 0 people found this review helpful. Did you? |
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Adj colormuch better. Just hoping it doesn't fade back to the brassy. Thank you 0 of 0 people found this review helpful. Did you? |
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WonderfulI usually have an issue with my reddish highlights and my home color turning my hair orange. This home color did not at all!! 0 of 0 people found this review helpful. Did you? |
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Custom color setLove this new color. However, it seems to wash out before next treatment. Still love the ease of doing my own coloring. 0 of 0 people found this review helpful. Did you? |
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Covered / except my GrayColor nicely except for my Gray , did not leave my hair dry either 0 of 0 people found this review helpful. Did you? |
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Good colorI really enjoyed this color. The only thing Im not loving is the fade out. However, that can be changed by ordering another bottle since Im now about 3 1/2 weeks post color. I will be ordering again soon! 0 of 0 people found this review helpful. Did you? |
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Lots of product and a great color selectionI really love the color that was blended for me and the amount of product provided. However, the color is not sticking to my grays the way I had hoped otherwise I would have given it 5 stars. 0 of 0 people found this review helpful. Did you? |
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Good but not quite the right color yetI've had both an online and an in person consultation to find the right color and it's still not quite right. Too much red instead of a rich chocolate brown. 0 of 0 people found this review helpful. Did you? |
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odor too strongdidn't see much of a difference in other products compared to this not worth the money for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |