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Color Set
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66,866 Verificado Comentarios de clientes |
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Wrong color!Well..... no blonde left on this head of mine, officially brunette. I wouldn’t have ever ordered from this company if I knew that they would ruin my hair resulting in me having to spend hundreds at the salon in order to fix what they have done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRegina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not RightMy hair was bright Orange and faded to peach within three days. Horrible 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessie - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
I have not made this purchase!!!Hi, I have not made this purchase. I cancelled the service loooong time ago and yet you claim you have sent the kit. How can I return it and get my money as this is an unauthorised transaction. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela C. - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. However, upon reviewing your profile, we see that you have already worked with one of our Customer Service Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not greatI don't think the instructions that were sent with my colour were right. In total I only left the colour on my hair for 15 minutes and the roots only got 5... My hair was patchy as some had developed longer, not only that but a week on and I am still getting colour coming out in the water when I am in the shower. I wouldn't pay this again when I can get better stuff from the pharmacy for a fraction of the price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAinsley B. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AmazingI was nervous using this colour for the first time as I always visit a salon but I am thrilled with the way my hair looks after using my chosen colour Darkest Brown. The step by step instructions are simple to follow and the result is more than I had hoped for. The colour is even and has covered a full head of grey hair it looks shiny and healthy and I feel amazing. Thanks eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colour!!!Love the vibrancy of my colour! Was nervous when I put it on and it looked dark at first but then when I washed it out and looked perfect! Hair sparkles! I’m blonde and it’s usually dull and it’s either beige or ash. With this custom colour it’s a gorgeous golden blonde which is what I asked for! Love the personal touch with my name on everything :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelanie - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom blended color. We look forward to the next opportunity to delight you! |
Pleasantly Surprised!My first time coloring my hair at home, and eSalon delivered. Fantastic and easy process, from start to finish. The coverage of the greys was not particularly good but as I am blond, it is ok for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Einfach nur superAm Anfang war ich ein klein wenig skeptisch, um ehrlich zu sein auch noch nachdem ich aus der Dusche raus war.. aber als ich meine Haare geföhnt hatte könnte ich nicht mehr meine Augen vom Spiegel lassen 😍Es ging einfach und man hätte das bestimmt auch alleine hin bekommen(hatte Hilfe) die Anleitung war gut zu verstehen und das mischen der Farbe war ein Kinderspiel 😅 Kurz gesagt ich bin sehr zufrieden und werde es nochmal bestellen 👍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Esalon colourPretty good for what you get in the box , Good and easy to use and mix together. Simple enough instructions so you can use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorI love the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPennie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |