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Custom Color Set
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66,754 Verified Client Reviews |
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Warm hues--just what I wantedI so appreciate the process of doing my own hair, considering a cut & color (medium priced salons) in my town runs about $225-275! This new color (since touch up gray 1st time) is fabulous, and really covers overall in a shimmery golden blonde. Thank you! 5 of 5 people found this review helpful. Did you? |
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Great colourI get compliments all the time! & I love how my hair feels after, doesn’t feel I’m bad condition etc 3 of 3 people found this review helpful. Did you? |
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Ruined My CountertopI've used your hair color a year ago, decided to give it another try because the compliments were non-stop and I loved it. I used most of the solution and noticed the bottle was warmer than when I started but I left the bathroom to set my timer and to get another towel. I walked in, the bottle had a volcanic effect with whipped color solution all over the bottle and countertop. I'm reluctant to buy again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMona - We're truly apologize for your experience. This is not typical of our product. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and appreciate you sharing your feedback. Keep an eye on your inbox for more details. |
kind of covered graysDidn't cover my grays fully - they are now lighter reddish colour. Not impressed, unfortunately 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Boyana! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
I am not a flipping redheadI have written and written, and still you are convinced you will make me a red head. I’m done! You all need to LISTEN to customers or you will lose them! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaryKendalyne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Same exact color as before.Sorry, there was no change in my color after using my last color set after requesting more red. Helps that you do not disclose what is sent thus , like the “Emperors New Clothes” we think it is different. It was not. I requested more red. More questions should have been asked. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Christine, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Got it wrongFollowed tie directions carefully and the color was a dark brown mass. No dimension of color or shine. I washed it twice and got out some of the dark and unflattering mass but at least another wash until it looks like hair. Very disappointed. Please cancel future orders. I am no longer a customer! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Rita, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It worked on long hair w highlights!Very pleased with the service and outcome. I had bad highlights coloring experience in November 2023 and was frustrated with how damaged and patchy my hair looked. I waited 6 months to color it again and I have lost trust in hair salons. They either cut my hair too short or mess up my color, so I decided to do it myself. Esalon instructions on how to deal with blonde highlighted hair was fantastic. My hair is now a few shades darker and it looks great. Just what I was looking for! 2 of 2 people found this review helpful. Did you? |
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Colour amazingLove my new colour so much So easy to apply and instructions so clear 3 of 5 people found this review helpful. Did you? |
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I love my hair color!The color matched my original hair color to a tee and covered the gray that was coming in! I have had my hair color now for 6 weeks! The color is lasting well - my hair has shine and the gray is covered. It is time for a touch up though as my roots are coming in with some grey. But no problem- the hair formula is easy to put on in specific areas - and the stains on hands, scalp or around hairline are easy to get off if you miss a spot or touch a spot without a glove on. This is all so much easier than I thought it would be! And I am happy with the results! 0 of 0 people found this review helpful. Did you? |