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Custom Color Set
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66,880 Verified Client Reviews |
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Great ProductLove the packaging and the ability to have my hair color the way I want. 0 of 0 people found this review helpful. Did you? |
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Love the gray coverageThe deep color is awesome and it’s been a couple weeks since my first application and it’s not fading like my previous store bought box color. 0 of 0 people found this review helpful. Did you? |
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great productforget salon and high priced treatments, this will look just as good and be kinder to your skin 0 of 0 people found this review helpful. Did you? |
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AverageIt colors my hair, but not better than any place else. 0 of 0 people found this review helpful. Did you? |
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colorFirst color was too dark and not red enough. They took my comments to heart and the second set was perfect. I’ve been very happy since the changes. 0 of 0 people found this review helpful. Did you? |
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New Mix!!!The first color was a little too dark but the complimentery Mix was perfect. I just had my hair done in the Salon with your product and my Stylist loved it! 0 of 0 people found this review helpful. Did you? |
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Same colour as last oneHi team. After requesting a light brown and submitting new photos, I was disappointed to see that after dying my roots, it came out the same dark brown as my previous orders. Depending how it washes out, I may have to visit the salon again and pay lots of money to get the lighter root in again :( can you please review the picture sent and let me know if I can provide another one to get the light brown needles? Also, do you know if I even apply It now, would it wash out this dark brown? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColourDidn’t change my colour at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicky R.- We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Here at eSalon we are always looking to improve our service and products, and truly value everything our clients say. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! |
DisasterI’m so angry right now, the root colour I received is wonderful a lovely copper tone although much darker than the advertised dark blonde copper I was being sent. My mid lengths and ends have turned a dark blonde green- no copper at all. I’m in tears. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara R. - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not happyI didn't get the desired color I was looking for. It arrived neatly package, I followed all the directions. Not sure I will order it again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |