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Custom Color Set
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66,772 Verified Client Reviews |
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ReviewNot much difference in my color.....would try a different color...(5.04 ) in the future... 0 of 0 people found this review helpful. Did you? |
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Did not cover the graysI put the color into my hair following the same directions as before and the last application (done the same way) over half the grays were not covered. At the price for this color I’m not sure if I want to move forward. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Florence, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
poor gray coveragepoor gray coverage. I left it for 50 min (longer than usual) but still there were many grays not covered:-( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Laura, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not what supposed to beThis had a reddish tint to it. The solution was so dark. It was almost black, and it did not lighten my hair at all actually a deep brown bread. I’m going to have to do something else with it right now 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lisa, Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
So unhappyI set my account up and advised my natural hair colour. I wanted a bright,copper colour for my hair and I now have dark, dark browny red hair!!! It’s my daughter’s communion in 2 days and I can’t change it!!! Utterly devastated. I hate the color!! It’s nothing like I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Michelle! We are sorry to hear your color is darker than expected. Please check your emails, we got back to you to help you further. |
I love my color!I had been coloring my hair for years then went totally grey. After working in a place with over 20+ mirrors I decided I didn't like looking at that woman with the grey hair all the time. So I saw this add on FB and thought I would give it a try. The color is soft and not brash. It is easy to apply. I was a cosmetologist in a former life and this is about as easy as it gets. They also have so may other options if you want to up your game. It's a win/win for me! 4 of 4 people found this review helpful. Did you? |
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Great coverage!I have only received one shipment so far, but this color covered my resistant gray hair wonderfully! I am looking forward to future shipments. 3 of 3 people found this review helpful. Did you? |
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This stuff destroys my eyes hair and towelsMy eyes stinging and bright read I have never experienced anything like this from hair products 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHI Christina! We are so sorry to hear about your personal experience with our color. Please check your emails, we got back to you to help you further. |
I have been trying to cancel this membership…Please stop sending me color sets! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKate - We’re so sorry to hear that you are having issues with cancelling. Please keep your eye out for an email from us for your next steps! |
Colour not like the first, disappointed with resultsThe first order gave me the intense copper I had requested but this order has left my hair looking flat and dull blonde. Not happy at all with the results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Summer! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |