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Custom Color Set
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66,880 Verified Client Reviews |
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Not the color I asked forI bought “light brown ash pearl” and I received more of a golden brown and it hardly lightened my hair. Plus, the smell is horrible. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrianna- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color did nothing for me.I filled out the details saying I wanted to lighten my hair, sent a photo, followed the instructions, what I got was pretty much no change in hair color at all. If anything, there was a slight strawberry tint and it is darker. 100% not what I asked for. Right now I’m not sure I should even try again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
BAADbad color dont want it cancel 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVeronica- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dark Blonde Not :(So not happy with my hair color at all custom color was suppose to be a dark blonde...no blonde at all came out a horrible light blah brown. Didn’t want to go to a hair salon during Covid now I don’t know what to do to fix it. Highly don’t recommend at all worst experience ever. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVH- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColoringI did not like how dark the result was. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia- We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order to a color requested. We look forward to crafting your custom color! |
Saved the hair day in lockdownI had panicked in when lockdown started as no colour available anywhere. Joined e saloon and received order plus all the things I needed. Was slightly alarmed when I put the colour on I thought it would be very dark but kept to the instructions and it turned out perfectly and blond. I have contacted e salon to tweek colour and await next arrival. Colour stays well and nice and a nice shine. I would say a great home colour comparable to any hair salon. 0 of 0 people found this review helpful. Did you? |
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Hair colourPerfect colour match and so easy to use! 0 of 0 people found this review helpful. Did you? |
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I love my color!It was not as hard to apply as I thought it might be, and I got great coverage and color. I was worried there might not be enough color, as I have very thick hair, but there was plenty with even a little left at the end. Can't wait for my next order! 0 of 0 people found this review helpful. Did you? |
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Color match was perfect!I was pleased with my personal hair color. Thank you 0 of 0 people found this review helpful. Did you? |
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great improvementsLove the new formula! the color goes on creamier and rinses clean, and does not leave residue! Also love the new shampoo and conditioner samples! will definitely be adding this to my orders! 0 of 0 people found this review helpful. Did you? |