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Custom Color Set
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66,903 Verified Client Reviews |
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Better than going back to SalonVery impressed with your product but also how it leaves my hair in better condition, after using. Took me a while to learn correctly to get to my roots. However my fault for not reading your excellent instructions first. Which now I follow. Don't think I will ever go back to spending so much more money at a hair salon. Plus learned how to cut my own hair from YouTube Video's, so savings a lot of money both ways during this pandemic isolation. Actually blessings have come out of this stressful time. Thank you! 0 of 0 people found this review helpful. Did you? |
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My HairI really love the way my hair turned out but I feel that the color on my gray came out a little fast but I still like the rest of my head. The instructions were great and it was easy to put in. All in all it is very good. 0 of 0 people found this review helpful. Did you? |
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Good option for not being able to get to a salonThe first order came with a pick/brush to help with the application. It helped a lot but, I assumed it was single use. I threw it away and never received another one. The color matches well. I do wish I could get more Depth/tone differences but, I’m happy to hide my grey. 0 of 0 people found this review helpful. Did you? |
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After our course correction, GREAT RESULT!My first kit was great, then, the second one was a bit off. In fairness, just a communication glitch. This one is much better! 0 of 0 people found this review helpful. Did you? |
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Not too bad...I would have liked a more luminous copper.. It is too dark for me.. Other than that, the experience was interesting and refreshing.. It covered the greys but the colour is not exactly what I wished for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCristina D. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to, however we are pleased to know that you are satisfied with the grey coverage. Our Customer satisfaction is something we take seriously. We want to work with you to find a resolution and make sure you have a hassle-free service with us. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AverageThe product is ok and does a decent job of covering gray but the color is flat. Makes me miss gong to the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannen- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too redColor is still pulling red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
FadingJust 3 times wash. My grey hair show up again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSiu- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Please stop sending me additional shipments .I had no idea I was signing up for automatic debits on my VISA every other month. Please delete my billing information immediately or I will request a new VISA card with a number you won't be able to bill to. I have absolutely no interest in continuing with this 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDoreen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointedinstead of brown with golden highlights, my hair looked so dark. It actually looked black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChae' - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |