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Color Set
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66,844 Verificado Comentarios de clientes |
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CoffretCoffret complet adapté à mes besoins . Au top 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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confused with optionsGreetings I was befuddled to receive 2 different colors in the box (remember I am a layman not a salon worker) The first was for the roots which matched my natural color-which i havn't been since I was in high school, Im 51; then, there was a more coppery tone to wash thru the length of hair. In the esalon defense a color chart was supplied to recognize the difference but why would I use two different colors? Anyway I used the 1st color, my more natural root color and brought that thru my hair which is a lovely tone however not the color I was hoping for. Maybe too complicated for my skill level....u asked 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not a fanThis was an adjusted color for me after working this my colorist. This color was to match my color and it doesn't match and my greys were not colored at all along my face. Very disappointed and won't be returning as a customer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GreyDoesn't touch grey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNannett - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Stil not rightToo dark and not golden medium brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNeysa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So far so goodLove the color, very close to my color. My only complaint is that I wish it did a better job on my gray hair. It seems to have trouble covering my shorter sides. That is the reason for the 4 stars and not 5. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Coloration racinesBonjour Après avoir été des années votre cliente satisfaite depuis deux ans rien ne va plus. Encore une fois où les recommandations que j’ai faite n’ont pas été respectées. Je vais résilier mon compte chez vous puisque j’ai eu la patience des faire des essais sans fin sans résultat 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonjour Michelle ! Je suis désolée d’apprendre que votre couleur ne vous satisfait pas. Veuillez vérifier vos e-mails, nous vous avons répondu pour vous apporter une aide supplémentaire. |
The color is beautiful but just last 2 weeksI Love the color but after 2 week my white hair star showing again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
LoveLove the colour and my hair is in great condition 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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BegeistertLange habe ich gesucht nach dem perfekten Rot. Ich war sehr skeptisch am Anfang ob es mir gefallen wird von blond auf rot ist ein krasser Schritt zumal ich vor drei Jahren schon rot hatte aber noch nie so einen wunderschönen tollen und lebendigen Ton wie von euch! Echt klasse Farbe. Was ich außerdem sehr loben muss ist die Verpackung…so liebevoll, schick und personalisiert ein echter Hingucker und zauberte mir ein Lächeln ins Gesicht. Ein großes Dankeschön an Romina S die meinen Farbton entwickelt hat einfach spitze. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |