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Custom Color Set
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66,903 Verified Client Reviews |
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The BEST at home coloring experience I have ever had!I usually go with Madison Reed. I am so glad that I came across this website and ordered the color. I am in love with my hair! I updated my picture on my profile with my new color (posted September 19, 2020). Thank You So Very Much! 0 of 0 people found this review helpful. Did you? |
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My colorColor is richer and prettier, but now slightly dark and a bit too red. You have been wonderful as you listen to my critique. 0 of 0 people found this review helpful. Did you? |
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Roots are gone!Had a real issue with white roots not taking the color or washing out by 1st shampoo...I wasnt happy as I had tried esalon to fix the issue and the first formula did not....they reformulated my color at no charge and finally...white roots are gone!! Now I am happy!! If your first effort falls short let them know...they make good on their promise!! 0 of 0 people found this review helpful. Did you? |
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Custom Color SetI’m very disappointed how my roots turned out. I’m not sure how can I fix my orange roots at this point. I went with eSalon by trying to save some money but I’m not impressed with the results! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarinela- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It wasn’t what I wantedI hate my hair now I wish I had never dyed it. It turned out nothing like the picture I selected. I wanted ginger hair but now it’s just dark brown and that’s the last hair colour I’d want. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Great idea in theory...I compliment the company on their idea. However, trying to match my color on line just did not work. I am a red head by bottle and my colorist sent me a bottle of light brown with red highlights that did not cover my grey wisps. So, disappointed and depressed, I don't even want to look in the mirror. The products were good quality, my hair is soft, little to no bad smell. For $29.99 you would think they could throw in a small plastic trash bag? I am going back to my OTC color and save $10. At least I know the red will be there. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Lack of colori adjusted my color to a darker color but it was lighter than the one before. I am very disappointed i also still have greys. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFonda- We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Terrific - a game changerI've now colored my own roots twice since the pandemic and I couldn't be happier. I'll return to the salon occasionally, for highlights, but this color is easy to apply, gentle to my hair, and lasts just like the salon stuff. My hair actually seems fuller and healthier since I've been touching up my own roots. Definitely a fan. I only wish they had noted that the brush that came with the first kit wasn't disposable - I threw it out with the rest of the stuff after I was done and then when I got the second kit realized that it didn't include a brush. 1 of 1 people found this review helpful. Did you? |
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BrilliantVery impressed with the help & advice, also the care that is taken to get the right colour for you. 0 of 0 people found this review helpful. Did you? |
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In love with my hairTHANK YOU SO MUCH!!!!!!! I've been dying my hair for years but this is the first time it looks amazing!!!!!!! It was so simple with the instructions absolutely love the color perfect red. Really I cant thank you enough❣❣❣❣❣ 0 of 0 people found this review helpful. Did you? |