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Custom Color Set
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66,903 Verified Client Reviews |
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Poor coverageDidn’t last 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
God but expensiveThe gray coverage is good, not sure if it’s any better than what I can buy at the store. Most of us used a coupon and got the 1st order for $10 then it jumps up to $29 including $5.95 for shipping. I do not enjoy coloring my own hair so for that price it’s not worth it. This will probably be my last month since the salons are open. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDayna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Terrible delivery serviceI was left waiting for my hair color for weeks after the date it was suppose to arrive. Had a bad feeling about ordering it n having it delivered...should have listened to my gut! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKrista - We’re truly sorry that the shipping time for your color kit not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
AverageA little too expensive. the last 2 shipments I got it did not cover all my whit hairs and I always make sure to follow directions. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I love the custom colour! So much better than off the shelf product!I have been extremely pleased with this product. I have had to work with my colorist to adjust the colour which I am trying next week. So excited! 0 of 0 people found this review helpful. Did you? |
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Super easyThe color was easy to apply and was matched perfectly! And was all done at home win win 0 of 0 people found this review helpful. Did you? |
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Perfect color matchSaving so much money coloring my gray roots at home and friends think I go to a salon!! 0 of 0 people found this review helpful. Did you? |
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Great!!My hair is soft, the colors don't fade out, absolutely perfect!! 0 of 0 people found this review helpful. Did you? |
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Great colorI love my custom color and personalized packaging! 0 of 0 people found this review helpful. Did you? |
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Love the colorI get compliments on it all the time 0 of 0 people found this review helpful. Did you? |