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Custom Color Set
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66,925 Verified Client Reviews |
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At the age of 70 I have decided to go with my natural salt and pepper hair thankSee above 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLiz- Thank you so much for your time with us! |
Hated everything my hair was dry and lifeless Madison Reed was far betterHorrible product left my hair dry and lifeless , a horrendous ammonia smell Madison Reed is a more reliable product and more pleasant to use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
It's okayI think I was still expecting it to be lighter. I normally do have highlights and I don't any more so I was hoping to get a lighter look without highlights because it's to expensive and you really just can't touch up the roots. Any suggestions? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCyndi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color setFor how much you pay, I don’t think it stays in any longer, and feel it’s Harsh for your hair just like store bought 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
You color is the worstDoesn’t cover grey. Leaves a weird golden:brassy hue. I ordered neutral medium brown. Esalon is the worst. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElle- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Covers grayLove this hair color because it covers up my gray really well. 0 of 0 people found this review helpful. Did you? |
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Looks as good as any hair salon colour treatment.Easy to follow instructions, all the necessary kit and healthy hair in the colour promised. Plus it's convenient and good value for money. 0 of 0 people found this review helpful. Did you? |
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Gentle on hairI believe this product is easier on my hair than store bought color. It always arrives just when I need to color and cheaper than in the store. Love it!!! 0 of 0 people found this review helpful. Did you? |
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Always perfectAlways perfect 0 of 0 people found this review helpful. Did you? |
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Perfect ColorI’ve always gone to salon for color. I gave e Salon a try and even my stylist said the color was great. 0 of 0 people found this review helpful. Did you? |