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Custom Color Set
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66,944 Verified Client Reviews |
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New formula not covering grey roots for long. Always start with a lighter colorEasy to use. Easily able to change shipment date, if needed. I really wished I had started with a lighter color as it seems one can't go lighter from original color chosen. That said, I do like how my color is developing, with gradual changes made. My first application was terrific on coloring gray roots. For some reason, the new formulas are not covering my roots well; after coloring, the roots are a light blonde, then turn grey after a week or so. 0 of 0 people found this review helpful. Did you? |
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Color matches up with the existing color nicely.I was hoping to go lighter but the color is nice. I wish it would last a little longer than 3 1/2 weeks. 0 of 0 people found this review helpful. Did you? |
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HighlightsWhen will you get highlights back in stock? My 3rd order and you still don't have them. I don't want to keep ordering if I can't get what I need. 0 of 0 people found this review helpful. Did you? |
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very closeThe color is good, but I'd like a little better gray coverage for some pesky hair right toward the front/top of my head. Perhaps I just need to do a thicker application there and leave it on a teeny bit longer. 0 of 0 people found this review helpful. Did you? |
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Just not the colour I asked forI have been very clear about the colour I want and I’m just not getting it. I find it extremely annoying that I have to pay £25 for two different dyes instead of just one. Won’t be renewing account. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZoe G.- Thank you for your feedback! We’re so sorry to hear that you felt the color was not the shade you expected. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still too brassyStill not happy with the darkness and the brassy tones coming through on the base color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
its okayit gets the job done but it smells deathly and it burned my scalp a little. the smell lives in my nose and its so so so intoxicating 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAreen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair looks the same color.I followed the directions and did everything right and my hair looks the exact same. Just damaged it for no reason. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJasmine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color adjustmentVery pleased with changes made to my initial color 0 of 0 people found this review helpful. Did you? |
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Trust in StylistWanted to go slightly lighter and warmer this time yet still cover all the grey . Left message on my order, stylist made note, mixed different ratios and l wasn't disappointed. Have had many compliments on how my hair looks shiny, rich and healthy ...... the new shade suits my colouring. 0 of 0 people found this review helpful. Did you? |