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Custom Color Set
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66,944 Verified Client Reviews |
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Easy and vibrant colorI have used other professional color ordering systems and this color is less harsh and more vibrant. 0 of 0 people found this review helpful. Did you? |
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Back to salonOver all nice color, dose not cover gray well. Will be heading back to salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
unbelievableMy hair looks new, shiny and no grays 0 of 0 people found this review helpful. Did you? |
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BETTER THAN A SALONI FIND THIS COLOR& IS NOT A HARSH AS SALON COLORS. IT DOESN'T JUMP OUT & SAY 'LOOK I JUST COLORED MY HAIR!" 0 of 0 people found this review helpful. Did you? |
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Happy hair!Lockdown came & so did my grey roots. And now in the predicament of having to home colour my hair & the thought of trawling through the boxes of hair dye, scratching my head....which colour ...will it match...will it be a desarster? I read about esalon years ago & as they answered all my doubts in their questions i went ahead & ordered. When it came, I opened the box & was well chuffed with the colour match. After doing the roots & mid lengths for first time, I plucked up courage to look into the mirror....would I ever be able to leave the house again .....Yes yes yes! Wow! Super dupa result! I am pleased as punch! Success! I have used it six times now & wont be going back to a salon again...why would I need to? Well done esalon...Cat walk result for a tiny price. Happy hair & happy husband!.... 0 of 0 people found this review helpful. Did you? |
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Color was not rightI asked for my money to be refunded after 3 attempts of not getting my color right. The company stated money back guarantee but that still hasn't happened after sending the request over a month ago. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color too darkI have light brown hair, the last color was medium brown wayyyyy too dark. I’m frustrated 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
2 weeks later and my greys are visibleOriginally I was super happy with the results but after 2 weeks and 1 day (approximately 5 washes) my greys are back 😔 I don’t understand because I followed the directions and the coverage was good initially. I purchased permanent color in dark ash brown 😔 I’m basically disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMiranda- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did't work for meI was so excited to color my hair and see new changes. unfortunately, this is not for me cuz I don't see any color change to my hair. My hair still looks the same. Apart from the disappointment of the expected result, I love it's the smell and the quality of all the products. Usually, my hair falls during coloring but I saw less hair fall this time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDrashti- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Could be betterThis was my second time using e-color. The first time my color was great. This time, the color was ok and I was still left with all the greys at the top of my crown. Not sure if I would go with this again. Very disappointed after the mess and time it took. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrisha- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |