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Custom Color Set
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66,754 Verified Client Reviews |
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Worst colour ever!Gets one star only for nice packaging and decent quality gloves. Other than that, the worst hair colour I have ever used! I asked for ginger - real carrot copper - I got browny, pinky purple. Avoid this product like the plague. Go to a professional or buy a well know brand that understand colour. This company clearly does not! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Catriona! We are so sorry to hear the color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Not the sameI’ve been using esalon color for 9 years, over the last couple years the color has changed. First it seemed that it would fade/washout very quickly and not color my white hairs, then I started to notice how red my hair seemed after the color had faded. As I have become less happy with the color I have been using it less and less. I now have 4 boxes to use. I hadn't been able to place it for a while but after coloring tonight I realized that my soft black color is actually more of a coppery brown? I have not changed my color preference so I am not sure why I’m getting a redish brown color? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMachelle- We’re so sorry to hear that you have been disappointed by the results of your color applications. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Love this product!!!I have used this product for at least 5 years maybe longer. Holds up under sun, color doesn't fade. I can make changes whenever I want which is wonderful! 17 of 17 people found this review helpful. Did you? |
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Great job on getting the colour I wantedThe colorist did a great job on contacting me to ensure the colour I got was the colour I was wanting. I know this costs more than store box colour but this is much better quality of product and you know what you are getting. You also have the access to specialists to assist through the entire process. I had used store box colour for years and I can't see me going back to it after using eSalon. Try it once....see for yourself 13 of 14 people found this review helpful. Did you? |
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Custom ColorI have not achieved the color I want, I want a natural golden brown and my hair is very dark no golden highlights, I can’t keep purchasing colors that don’t change the color .Your product is great But I am not happy with the color you keep sending, every time I do my hair the color comes out very dark almost black. I want a lighter brown with golden highlights, Can this happen? I quit trying it cost a lot and I never achieved the desired result 😥 2 of 2 people found this review helpful. Did you? |
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Don’t risk it!Utterly devastated by the result. Had a professional hairdresser apply the colour for me, following the instructions to the letter. The two different colours provided for the roots and ends have resulted in the most appalling contrast. Waste of money! Waste of time and now left having to fork out more to rectify it! Cheers eSalon for royally ruining my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Claire! We are so sorry to hear your roots and ends turned out completely different. Please check your emails, we got back to you to help you further. |
Wrong colourCompletely wrong colour, really unhappy with the way that it’s turned out. It’s too dark and it’s damaged my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Miri! We are so sorry to hear the color is too dark. Please check your emails, we got back to you to help you further. |
Excellent ProductThis hair color line is FABULOUS...gave me an incredible color with fantastic staying power!! Leaves hair soft and shiny and offers wonderful grey coverage....and finally, one of the best things about it is that the color really lasts!!! Customer Service is incredibly helpful as well. I HIGHLY RECOMMEND this product who would like salon results right at home. 14 of 14 people found this review helpful. Did you? |
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Love it!Hair feels soft and color is beautiful. I followed with highlights and a pro toner and after all steps were done, I really like the results. I've received a lot of complaints. The instructions were thorough and easy to follow. 5 of 5 people found this review helpful. Did you? |
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Finally!!!!⭐⭐⭐⭐⭐.... A+..... 100%~~No matter how you express your approval it will always come out positively exquisite!!! I can't tell you how much time I would spend pouring over the hair color products in my local discount store and the local cosmetic/hair care supply chain just trying to get the color I wanted. Definitely not a fun or informative task. I was on my own and had no clue what tone, hue, color played a role in which color would compliment my skin tone. Then I came across an ad on Facebook for eSalon. I was impressed with the process and the product from the color. But when MY stylist asked me if I would like to make changes to my color.... WOW!! It was perfect!!! Not brassy, not harsh, but the perfect shade of Red I had been trying to get since highschool!!!! I couldn't be more pleased and I tell everyone I know that colors their hair about Esalon. And if you are reading my review I hope that you try it too! Because I know you will be pleased also. And they offer options to help with your budget, friendly stylists to help with assisting you, and a lot of other products and suggestions for you to help maintain your color and overall condition of your hair. All from the convience of your home.!!!! I'm hooked and looking forward to being a customer for life..... 💕 0 of 0 people found this review helpful. Did you? |