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Custom Color Set
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66,754 Verified Client Reviews |
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love the colorI am absolutely in love with the blonde, it's natural and it looks fresh. The application was super easy to handle The things I didn't like is the strong smell and I also had the feeling that it was a little tough on my hair structure. However, I will give it another try before I decide if I'm going to stick with it 11 of 13 people found this review helpful. Did you? |
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Doesn’t hold to roots mostly gray.I still have light roots and now even darker ends!! I no longer want to be using your product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
AwfulJust awful 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I still have gray hairsI followed the step-by-step instructions and my hair came out darker than I expected I'm not happy with this color. I prefer my hair to be lighter. The medium golden just didn't work. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFrances - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
DisappointedMy goal is to not have to color my hair every 2 wks to cover up new growth of gray hair. I wanted to go a little lighter in color in order to do this. However I was told this can't be done on previously colored hair. An option I had was to go lighter on roots. So I did. I followed every instruction down to every detail. I was so disappointed to get out of shower after coloring only to find either the color is way too light to cover my gray hair or that the color just didn't work because it looks as though I didn't color my hair at all and I see nothing but all over gray roots. Feels like I completely wasted my time trying this out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We’re sorry that you were unhappy with the results of your recent order. Your colorist will review your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Came out darker than hair was!I thought that I had ordered natural summer highlights, I have ended up darker than I was before? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kate! We are sorry to hear your hair turned out darker than expected. Please check your emails, we got back to you to help you further. |
Love my colorI love my color. It's just what I asked for. I also love the ease of coloring my hair at home. I highly recomend E Salon. 10 of 10 people found this review helpful. Did you? |
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FantasticI can’t tell you how happy I am with my color! You are the only one that’s able to get it right! I love it, especially that it covers up gray! Thank you 14 of 15 people found this review helpful. Did you? |
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Perfect Color!I love my color! It looks good for a long time and makes my hair sooooo soft and fluffy! 12 of 13 people found this review helpful. Did you? |
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Very distraught after hair turned ginger.This was the first time I had used esalon and my hair had no previous colour. I wanted medium blonde, I did everything right but it turned ginger. I hate it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Victoria! We are sorry to hear your color turned out ginger. Please check your emails, we got back to you. |