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Custom Color Set
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66,754 Verified Client Reviews |
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Color was just okay.Color was too blah - just a brown without any red or copper highlights. I want to cancel my future orders but there is no place on your website to do! Please consider this my cancellation . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Gray coverageDid not cover gray hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLorena - We’re so sorry to hear that you were disappointed by the gray coverage. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
PerfectMy newly adjusted colour is perfect. This is exactly right for me. The red shines through and I’m really thrilled with it. I love the tint rinse as well it really boosts the colour and shine. 3 of 3 people found this review helpful. Did you? |
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Did I really do this myself?I worked with the stylist over 3 months and tweaked the potion a little to get closer to the color I wanted, although I really didn't think it was possible. I've had my hair done by a professional for so many years and when she retired and forced me into the box I started looking like Ronald McDonald. This program and these stylists that work with you actually listen and now my hair is the same color it was when my stylist was doing it. It's also in better shape than it's been in a long time probably since my stylist retired. I am so happy with this product and the color that I'm able to achieve on my own, I could not recommend using this service more. Although I still don't have anyone to cut my hair, I don't need anyone to color it anymore. I am thrilled! 0 of 0 people found this review helpful. Did you? |
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Little bit on dark sideGreat color as always but it was a little bit darker, talked with Zinali and she is amazing listening to my wishlist. Great customer service 👍 0 of 0 people found this review helpful. Did you? |
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Amazing company, amazing result, healthy hairBefore trying e-salon, I tried supermarket hair dyes a few times. Since I had no experience with colors, I thought I had gotten my real hair color, but every time my hair turned into a very bad brown red color. I thought I had nothing to lose by trying E Salon and placed my first order. In the first evaluation, I chose the shades that I thought were my original color. One day later, I received an e-mail from my colorist stating that these colors were too warm for me and that they had prepared my original hair color for me. A week later I received my kit and I tried it right away. I couldn't believe the results. Yes, I had my true natural color and my hair looked soft and shiny, not hard, unlike what I felt after using market dyes. There was no unpleasant smell while dyeing. They are truly gorgeous and from now on it will be only e-salon for me. Thank you very much. 0 of 0 people found this review helpful. Did you? |
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Not thrilledNot sure what I was expecting but I know this isn’t it. It’s very dull and nothing like the picture I sent. Pretty disappointed. 2nd try... still not the color that I wanted. I give up but I appreciate the effort that was put into this. 0 of 0 people found this review helpful. Did you? |
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Fades to odd orangy colorI liked the way it looked fresh. Within a month I was not as pleased. I think I need it a bit darker. I have 2 unopened boxes. I thought I cancelled the automatic shipments,! I had surgery and stayed with friend afterward who would not allow dye in her shower or kitchen sink. I had to go to a professional this week to even get to wash it. They colored, also. do not need ANY MORE. Introductory offer a normal price I pay, the subsequent ones too rich for my budget. I will cancel COMPLETELY if you give me no notice and charge me after the fact of shipments again! I will let you know when and if I wish more product. shipping. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t takeMy naturally black hair didn’t take the colour that was sent. Gutted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Bev! We are sorry to hear your hair didn't take the color. Please check your emails, we got back to you to help you further. |
love the colorI am absolutely in love with the blonde, it's natural and it looks fresh. The application was super easy to handle The things I didn't like is the strong smell and I also had the feeling that it was a little tough on my hair structure. However, I will give it another try before I decide if I'm going to stick with it 11 of 13 people found this review helpful. Did you? |