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Best ever colorThis is by far the best color recipe I have ever used. It has not faded at all. My hair feels good and I get many compliments about the color. I have referred several people to eSalon thank you 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Le top cette belle couleurBonjour Je viens de tester aujourd'hui mon coffret personnalisé et la couleur est superbe....merci c'est vraiment cette couleur que je voulais. Je recommande à tous : eSalon 👍👍 Ps: Pourriez-vous rajouter des petits plastiques pour couvrir les oreilles 👍 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Perfekte Haarfarbe – besser als Drogerie und Friseur!Ich habe die Haarfarbe eine Nuance dunkler bestellt und bin absolut begeistert vom Ergebnis. Die Farbanpassung ist wirklich top – mein Haar sieht natürlich und gleichmäßig gefärbt aus. So gut abgestimmte Farben habe ich weder in der Drogerie noch beim Friseur zu diesem Preis erlebt! Das Auftragen war unkompliziert, der Geruch angenehm und überhaupt nicht reizend. Kein Brennen in der Nase oder auf der Kopfhaut. Ich bin rundum zufrieden und werde definitiv wieder bestellen! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Lovely colour.The colour is fantastic, but not 100% grey coverage (although I only used a semi permanent) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not what I asked for and patchynot the colour I was promised, i applied it fine I have dyed my hair and others at home so many times and never had a colour so patchy. really upset I actually don't know how I'm gonna fix this and I'm going away in 4 days. awful awful hair colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAbigail W. - Thank you for your feedback. We are truly sorry to hear that you are disappointed by the result of your hair colour. We see that you have already discussed with one of our team members regarding your concern. Please let us know if there is anything else we can do to help! |
Consistency wasn't rightI've been using esalon for years but the consistency of this last set was off, didn't color my hair correctly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gute Qualität, guter ServiceDanke für die wie immer sehr gute Ware. Die Lieferung kam termingerecht wie gewünscht, die Verpackung war einwandfrei und die Farbe traf genau meinen Geschmack. Ich bin gern Kunde von e Salon, auch wenn die Haarfarbe im oberen Preisbereich angesiedelt ist. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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lovely colour but struggling to cover my greysThis is a lovely colour, nice warm copper and blonde tones, but it is really struggling to cover the grey. It's probably not fair to blame Esalon for this, as I chose the colour I wanted, and it's probably not a very good colour for covering grey hair. However I don't want to go any darker, and so I'm happy to put up with it. Totally recommend this company though. Everything is very easy to follow and the hair is left in great condition afterwards. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Customised colorAt first I was happy with the product and it seems to last longer than over the counter hair dye. I made some changes to the color and for some reason I started having an allergic reaction from it after applying I’d get a dry itchy scalp and red spots. Had to stop using. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Nicole, We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
ChangementBonjour, Ce mois ci je ne suis pas satisfaite. La couleur à changé, la couleur, l'odeur.. et la couvrance n'est pas jolie. Mes cheveux blancs à la racine sont orange. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMagali M. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |