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Custom Color Set
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66,925 Verified Client Reviews |
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PerfectI love the color! Was kinda afraid but I am in love!!! Thank you so very much!!! 7 of 7 people found this review helpful. Did you? |
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I LOVE ITI have to admit I was nervous to try it! What if I turned out carrot top!! The blend of dark blonde, copper and gold was ABSOLUTELY PERFECT! This was my first time using this product and I have to say I'm impressed and just referred your company to my daughter!! I love all the highlights and how natural it looks1 I'm a customer!! 14 of 16 people found this review helpful. Did you? |
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Great colorI get so many complements after i color my hair.I love the color. 5 of 6 people found this review helpful. Did you? |
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Hair colour in general*********This is my latest review May 2024.******** I love my latest colour. It looks so natural and my greys are covered amazingly.. I’m so glad I updated my colour choice. I have had some great comments. Thanks e-salon. 0 of 0 people found this review helpful. Did you? |
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Zero coverageI followed all directions and even left the color on an additional 7 minutes. It did not cover my roots at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too darkI was supposed to be dark blonde and I am brown straight up brunette nothing blonde about it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrittany- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
AllergyMy scalp itchy after I apply 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCherry - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Adjusted colorI like my adjusted color much better..thank you! 2 of 2 people found this review helpful. Did you? |
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Colour didn’t holdI initially like the colour However it faded within a few washes and was completely gone. Was a shame as the idea of these dyes is really good 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Alysha! We are sorry to hear your color washed out completely. Please check your email, we got back to you to help you further. |
Not what I was expectingMy hair is medium brown and I asked my stylist for as much copper/red tones as possible for my hair as I wanted to look more natural red-head. I knew since my hair was darker that I wouldn’t be able to achieve anything too bright/lighter but somehow the color I used made my hair super SUPER almost neon red. It looks very unnatural and I was shocked at how it got lighter as if there was bleach in the formula? I would have been more prepared and careful about applying the color if I’d known it would make it so bright and the color came out streaked and uneven despite following the instructions carefully. I definitely don’t blame the product for that part (again, I expected the color to come out darker than my natural hair since typically you can’t go from a dark shade to a light shade without using bleach so I wasn’t as careful as I should have been) I just wish it had come out more natural red/ginger but instead I look like marvels Black Widow and not in a good way. Oh well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoyal - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |