66,772 Verified Client Reviews |
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Stop my ordersDebbie died May 16, 2024. Please close account. You have no contact information on account. 0 of 0 people found this review helpful. Did you? |
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DisappointedVery unhappy with the colour, I wanted to get rid of my unwanted gold brassy hair and this was even worse than my previous colour, it was everything I never asked for and now I’m left with feeling and looking awful, I may have to go to the salon to get this sorted so will cost me more than I thought 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHi Amanda! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you. |
Don’t do it!Wish I could give a zero star. Attempted coloring my hair with this, didn’t even get half of my head covered before I got in the shower as fast as I could to get all of it off me. Smell was so strong that when it got anywhere near my face it sent a shock through my nose to my whole body and then a burn sensation. The burning is less intense but still in my nose, it made my head itchy and gave me a headache as well. DO NOT DO IT! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom Colour SetI used this colour for the first time today, I ordered it to use on my roots and I can honestly say it's an absolute game changer. I was worried at first because I wanted lightest blonde and on developing, it seemed to go a dark brown colour, where normally it would be either white or blue in my experience, however, the match was fabulous and my hair is exactly as I wanted it. Thank you Lucia who put my pack together, the only thing I can't comment on is how it lasts, but I have high hopes. 10 of 11 people found this review helpful. Did you? |
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Hair colorI have been using for years and always love the color they come out with. So beautiful and natural looking, I get so many compliments 😍 8 of 9 people found this review helpful. Did you? |
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5starsVery good 4 of 5 people found this review helpful. Did you? |
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Great color. Love my colorWas a little skeptical at first as I have always had highlights. I used today and just love my color. Will continue using 2 of 3 people found this review helpful. Did you? |
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Did not cover my gray hairDid not cover my gray hair 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsLilian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I like this color dying formulaI like the formulation that salon uses. It works great for my hair. It keeps my hair shiny, soft, and also doesn’t frizz out my hair like a lot of other hair color products. Which is why I keep coming back to them. 3 of 3 people found this review helpful. Did you? |
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RefreshingThe color comes out so nice and my hair looks so much healthier. I have baby fine hair so adding this color really gives my hair body. 2 of 2 people found this review helpful. Did you? |