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Custom Color Set
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66,934 Verified Client Reviews |
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HorribleColor didn’t take at all!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYahaira- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Need to make a twick to color next timeIt made my hair jet black was suppose to be a medium brown with blonde hi-lites 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
New FormulaI am disappointed in the new creamier formula. First, I didn't know the tip of the applicator bottle was a screw off cap. So I was trying to cut the tip like the old bottles. Next, it's harder to squeeze out of the bottle, it seems too thick. Finally, it smells bad. The older formula had a much nicer smell. Very disappointed. JM 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet- We’re so sorry to hear that you were disappointed by our new enhanced formula. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Requesting for lighter colorIt’s good but I wanted a one step lighter just like the tint rinse I have. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClarissa- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Saved my life!My hair hadn’t been done since since the shops had closed. Which also canceled my appointment. I made an appointment , but still felt uneasy about going since my immune system is poor. I saw this on Facebook ,I checked out e salon, and ordered! With my husbands help, my hair is backed to looking beautiful,with no gray. This will be my fourth time using my color from e salon and I am so happy! 6 of 8 people found this review helpful. Did you? |
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Correcting highlight disasterIv changed my color a few times and all were lovely colors I wanted to check out some options .This last formula worked out very well for me in correcting the problems I caused by highlighting my hair causing bright brassy orange highlights I was able to correct it a bit on my own .After discussing it with my colorist we came up with a plan .I'm very pleased with the results and will recommend esalon to my friends. Thank you very much for your tips and specialized efforts! Sincerely, Maritza 0 of 0 people found this review helpful. Did you? |
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PerfectionI’ve been using esalon for a few years. My colorist always does an incredible job of lightening or darkening when the seasons change, as I request. This one is so perfect. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
FantasticI like the way my colourist works with me as the seasons change and my hair colour does as well. Easy to use and does a great job at a fraction of the price at the salon. 0 of 0 people found this review helpful. Did you? |
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Good productVery good coverage that lasts. Doesn’t dry out your hair leaving a nice smooth texture. 0 of 0 people found this review helpful. Did you? |
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Loved the color!! So easy to apply and it turned out even better than I thoughtGreat quality product! Everything that I needed was included in the kit. Will definitely be doing this again! 0 of 0 people found this review helpful. Did you? |