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Custom Color Set
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66,934 Verified Client Reviews |
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I had a basal cell in my scalp and surgery required my entire head to be shavedPlease do not send color until I have hair again. 0 of 0 people found this review helpful. Did you? |
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Waited a month to try :)I was really scared to try this new mix... it is 2 days old, and just added the light set yesterday, so I am adjusting to a different tone, than I am use to.... Your customer service is AMAZING, your instructions, spot on. - So why 4 stars? I am not sure this is the permanent color for me.... Just like any change I need to live with it for a bit. 0 of 0 people found this review helpful. Did you? |
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Worth the little mess for a first time DIYSince I got here in the US, I've been to the salon just twice (2 sessions of hair coloring and balayage) and that costed (my husband... Lol) roughly $200. I told myself it is not happening again (unless maybe I'm already working and earning my own money, then I can spend on vanity or leisure without guilt). So since then, I've been cutting my hair (trimming and layering) on my own. Then I came across @esalon on Facebook ads. It's a subscription box for hair color. I got my first box for $10. Succeeding boxes will cost a minimum of $24, and you can set the frequency of your cycle. I took the maximum, which is every 10 weeks. You can cancel anytime or skip your cycle. It's a personalized/customized hair color especially for you. It's my first time coloring my hair all by myself. It's kinda hard, but not really. I was just under pressure because my 3 month old baby boy was sleeping, but could have woken up in between. I prayed that I finish before he wakes, and I did. TYL! Lol. The rinsing part was bloody hell. Messy! But I survived and I think I did good for my first time. The shampoo and conditioner that came with the box smelled of Dolce & Gabanna Light Blue. That was the only thing pleasant during the rinsing part. Lol. Love the result though. The darkest hair color I've had since college days. 💁🏻♀️ #DIY #esalon #darkestbrownmatteash 0 of 0 people found this review helpful. Did you? |
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HorribleColor didn’t take at all!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYahaira- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Need to make a twick to color next timeIt made my hair jet black was suppose to be a medium brown with blonde hi-lites 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
New FormulaI am disappointed in the new creamier formula. First, I didn't know the tip of the applicator bottle was a screw off cap. So I was trying to cut the tip like the old bottles. Next, it's harder to squeeze out of the bottle, it seems too thick. Finally, it smells bad. The older formula had a much nicer smell. Very disappointed. JM 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet- We’re so sorry to hear that you were disappointed by our new enhanced formula. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Requesting for lighter colorIt’s good but I wanted a one step lighter just like the tint rinse I have. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClarissa- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Saved my life!My hair hadn’t been done since since the shops had closed. Which also canceled my appointment. I made an appointment , but still felt uneasy about going since my immune system is poor. I saw this on Facebook ,I checked out e salon, and ordered! With my husbands help, my hair is backed to looking beautiful,with no gray. This will be my fourth time using my color from e salon and I am so happy! 6 of 8 people found this review helpful. Did you? |
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Correcting highlight disasterIv changed my color a few times and all were lovely colors I wanted to check out some options .This last formula worked out very well for me in correcting the problems I caused by highlighting my hair causing bright brassy orange highlights I was able to correct it a bit on my own .After discussing it with my colorist we came up with a plan .I'm very pleased with the results and will recommend esalon to my friends. Thank you very much for your tips and specialized efforts! Sincerely, Maritza 0 of 0 people found this review helpful. Did you? |
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PerfectionI’ve been using esalon for a few years. My colorist always does an incredible job of lightening or darkening when the seasons change, as I request. This one is so perfect. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |