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Custom Color Set
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66,934 Verified Client Reviews |
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Finally applied the color recommendedI was really nervous at first whether to try it or just leave in my dresser since I am really in doubt that the color will not turn out the way I expected. But not bad at all. The amount of formula in the bottle is good enough to accommodate my thick hair. The color is also close to the small amount of highlight i have so I am going to wait for sometime to see how its going to blend with the rest of my hair color. I will probably end up renewing my plan. 0 of 0 people found this review helpful. Did you? |
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Hair colorI’m finding that the color is not lasting for more then twenty days. Is this normal? I’m slightly disappointed. Thank you June R 0 of 0 people found this review helpful. Did you? |
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It faded at the root part after 2 washesThis is the second time I’m having the same issue. I loved the first one, but the last 2 times it faded so fast... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJona- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Grey coverage and lastingI was really hoping to get better better quality from this service after reading a lot of positive reviews. I also didn’t write this until after the third time dyeing my hair. I have about 20% grey. Just some at the roots. I also have pretty dark hair. So I needed something that could cover my hair but also look natural on darker hair. I didn’t find that here. The coverage didn’t last, neither did the color. There wasn’t any shine after the second time I washed it. A lot of the reviews say how nice it feels after dyeing your hair, and it does! But as soon as you wash it that feeling fades fast. No, I did not order the semi permanent. This was the permanent dye. Just not happy and definitely canceling my subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnnMarie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
MUCH darker than sample photos, no grey coverageColor sent to me was called dark blonde. Hair is dark brown (slightly lighter than black items if I lay my hair across to compare). I wanted to go closer to my medium brown natural color, but I was surprised by a “blonde” being so close to black. Would make it almost impossible to select a different color to try when the actual results are so extremely different from color shown online. Also provided almost no grey coverage, which is the main reason for coloring my hair. Disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelly- We truly appreciate your feedback! Upon reviewing your profile, we see that you are already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Strong odorWhen I rinsed my hair with the remaining color the odor was so strong that my eyes and nose burned. Color was fine. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatty - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
So impressedI have to start with saying I’m the kind of girl that has never really used box dye (maybe twice) and has always felt it was easier to go to the salon, you know leave it to the pros. This product has impressed me so much. It’s so much more than a boxed dye! My hair is shiny and soft and filled with so much bounce now. I will admit there is one negative, it’s incredibly messy if you are trying to really get the color on and cover all. But it’s a small sacrifice to make for beautiful hair. I have yet to find a gray (I’m still looking lol) hair but overall I’m so impressed that I don’t see myself going back to the actual salon until I want maybe some highlights! That’s if eSalon doesn’t make a highlighting kit then I’m definitely not going back! I freaked out a little when I put the root dye on as it was drying pitch black and I got nervous because I wasn’t used to that, however my hair came out the beautiful dark chocolate brown I requested. My suggestion is if you feel that one color may be too dark just go with a lighter tone in order to soften it or tell your stylist you want a lot of warmth to the color and they will make it happen! Thank you Crystella my magical hair fairy! 105 of 115 people found this review helpful. Did you? |
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Absolutely LOVED it !!The color was PERFECT and with redheads....that is EXTREMELY hard to accomplish :-) It matched exactly to the picture I enclosed and has such WONDERFUL color dimensions of gold, coppers and blondes. I am totally in love and can't thank you enough for giving me my original color back !! The stores, even Sally's Beauty Supply, would never have the true color to match my hair and you NAILED IT. 66 of 74 people found this review helpful. Did you? |
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BEST MOST BEAUTIFUL HAIR COLOR EVER!!!I got my hair color yesterday and I colored my hair today!! THE COLOR WAS SPOT ON, I LOVE, LOVE, LOVE IT!!! YOU GUYS ARE AMAZING, YOUR HAIR COLORIST ARE AMAZING, THE BEST EVER!!! NEVER IN MY LIFE HAVE I EVER USED SUCH AMAZING, BEAUTIFUL HAIR COLOR!!! YOU MUST TRY E SALON, YOU WILL BE HOOKED LIKE I AM!! I LOVE IT, THAT'S WHY IM GETTING MY COLOR FROM E SALON EVERY 4 WEEKS FOR MY ROOTS!! YOU GUYS ARE THE BEST!!!!! THANK YOU FOR THE BEAUTIFUL, AMAZING, GORGEOUS HAIR COLOR!!! AND IT LEAVES YOUR HAIR IN GREAT CONDITION!!! 11 of 12 people found this review helpful. Did you? |
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Custom colorI love the color. The shampoo and conditioner make my hair so soft. 1 of 1 people found this review helpful. Did you? |