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Custom Color Set
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66,934 Verified Client Reviews |
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Did not cover grey hairDid not cover greys 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMolly- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
White hair still visibleI was excited to use what i purchased and followed the instructions carefully but got disappointed as my white hair is still visible. Really disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKhatryna C. - We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not going back to the drugstore!!Love my color. Particularly love the shampoo and conditioner. How can I get more? 0 of 0 people found this review helpful. Did you? |
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Perfect!The colorist adjusted it for the 3rd time and it is perfect! Looks and feels great. I love it. She really listened to what I wanted. Thanks!! 0 of 0 people found this review helpful. Did you? |
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After the adjustmentI love the latest adjustment! It’s exactly what I wanted. I’m glad I stuck it out! 0 of 0 people found this review helpful. Did you? |
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Best hair color everLoved the easy kit. Color was amazing! 0 of 0 people found this review helpful. Did you? |
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Must buyI was unsure how this would work but without a doubt the best product. I won’t be going back to the salon. 0 of 0 people found this review helpful. Did you? |
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Update on my last color treatmentAs I wrote previously, I colored my hair, it still pulled red, yet I was going to give it another try. First off let me say that my hair growth is slow, in the norm I have very little new growth after 6 to 8 weeks, my grays start to appear around the six week mark. Having said this, with my first order I colored my hair and by the time I received my second order my grays were just starting to show, that was fine. This last order, I colored my hair shortly after having received my package (approx 10 days), I followed instructions as indicated (only the roots), I did not follow with the balayage because I wanted to wait and see how the color would come out. I try and wash my hair twice a week, and I noticed every time I color my hair, after I wash my hair the color changes, the color kind of settles, which I don't mind cause if the color came out well, after the first shampoo it comes through beautifully. As I said, I colored my hair (roots), as instructed, washed my hair, color was okay, still pulled red, even more so this time than the last (not happy), but I said to myself it is what it is.... Three weeks went by and lo and behold my roots started to show... and no, I still haven't done the Balayage Light Treatment... If I was disappointed last time with my color pulling red, this time around I'm extremely disappointed and unimpressed. It's like I was given a weaker formula??? With my hair growth being so slow, how in the world is it possible that after three weeks my grays/roots are showing? Needless to say, I changed my next ship-out date and seriously pondering going into a Salon.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I like the colour but gave me an itchy scalpNice colour but my scalp was itchy for a week and had to use antil dandruff shampoo to calm the reaction. 0 of 0 people found this review helpful. Did you? |
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I WAS SO SCAREDI was so nervous to color my gray roots myself, but it couldn't be put it off any more, and I did not want to go into a salon. I watched the videos several times and decided to just do it. It was a great experience. I followed the directions. The smell was not bad. The color went on smoothly, not drippy or messy as I feared. The resulting color looks great (in my opinion). I am very pleased and will not hesitate to use this again. 220 of 243 people found this review helpful. Did you? |