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Custom Color Set
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66,934 Verified Client Reviews |
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Perfect color......Decided to try this at home esalon with some speculation.....I am no longer skeptical!!!!!! The color was a change from my damaged blonde over processed hair....I went with a copper red and it couldn't be more perfect!!!!! The team at esalon reached out to me and instructed me on how to color my hair properly.....it was every bit as good as a salon without the expense!!!!!!!! It's when and where I want to do it!!!!!!!! So very impressed and very happy with my esalon experience!!!!!!!! 0 of 0 people found this review helpful. Did you? |
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Best I've ever used!I received my first color kit and am thrilled with this product. It's easy to mix and apply (very creamy and doesn't drip). The color was exactly what I was hoping for. 0 of 0 people found this review helpful. Did you? |
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Wonderful color, excellent coverageI was very impressed with this kit, it included everything I needed to be successful. The color is beautiful and gave me excellent coverage. Since coloring, my hair as never looked or felt as good as it does now. 0 of 0 people found this review helpful. Did you? |
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Fixing salon hair dyeI paid way too much for a salon visit only to be left unhappy with the color. I found esalon and after browsing the site several weeks looking at the different colors hoping to find one that I would be happy with and not pay a salon price. I finally made the purchase last week and have already colored my hair. I am in love with the color and couldn't be happier with the purchase. 0 of 0 people found this review helpful. Did you? |
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Worked - and I don't have a covid crown anymore.At first I wasn't sure, but looking back at what I ordered (lightest blonde in the kit) and the result of my roots - it definitely did a good job and blended in. I had a friend actually do the root painting, and she did a great job. Honestly, Have someone else you trust do it. My only disappointment was that I really like a really light blond = almost bleached, but I would need a different product all together to accomplish this. Overall the experience was solid and the product I ordered was also solid. I do wonder if I left it on for longer than the 15 minutes recommended if I would have gotten just a bit lighter, a bit more blending, so I'm going to reach out to one of the colorists to get their recommendations on next time. Products as ordered - the directions were straight forward - be sure to follow the recommendations. 0 of 0 people found this review helpful. Did you? |
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GraysDid not cover my gray hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNora- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Blonde not blondeI ordered the kit based on all the amazing reviews. I wonder are they heavily censored? My hair is basically the same colour. Upside is that it’s not Orange, which has been my previous home hair dying experience, but it’s also not any blonder. Heading back into lockdown with GIANT roots! Sigh 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor Customer ServiceThis company set me up for an autoship that I did not request and there is no where on their site where you can cancel your account 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen- Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
still not pleased...Still not happy with the product. Gray is back after only 2 washings. and YES I use a color shampoo. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Missing gloveIt was packaged nicely I open the gloves started on my roots, went to start step two and only one glove was left. The color was okay but didn’t match the color pictured 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberlee - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |