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Custom Color Set
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66,934 Verified Client Reviews |
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Happy with my color and the customer service I received.This is my third package from eSalon. I was not pleased with the adjustment made in my second color, and the colorists were great about fixing the issue. I was given a kit to get my color back to what I wanted free of charge and am very happy with the results. 0 of 0 people found this review helpful. Did you? |
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LoveNever going to a salon again. 0 of 0 people found this review helpful. Did you? |
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Great color/grays came through pretty quickly.I LOVE the color, it's a perfect subtle violet tone. Maybe a little less red in the base for the next one because my hair naturally pulls red and goes red while fading. The grays did seem to come through pretty quickly, but I think that's something I'll have to deal with no matter what color. 0 of 0 people found this review helpful. Did you? |
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Is not covering my white rootsI’ve tried different thicknesses of application and kept it on as long as possible but I am pink at the part. I have loved the customer service at esalon but I am going back to the non virtual salon 0 of 0 people found this review helpful. Did you? |
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I am leaving the esalon family.Unfortunately the grey came back within a couple of washings. Not acceptable. Please remove me from the deliveries and your products. Sorry, Alexandra 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnimpressedDidn't seem to change much. Three weeks later it has an orange tint. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrassyThe color turn brassy I have ashy highlights and the roots turn brassy after a few days :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMayra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love my hair!I love, love, live my hair color. A uniqueness of its own! 0 of 0 people found this review helpful. Did you? |
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Very pleased.Super affordable way to fix the mess I created. Never ever coloring my hair with anything else. Hair feels so much better after the filler and all over color. Looks amazing too. 0 of 0 people found this review helpful. Did you? |
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GreatIt turned out great 0 of 0 people found this review helpful. Did you? |