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Color Set
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66,934 Verificado Comentarios de clientes |
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color set chatain foncetrès déçue mes cheveux n'ont pas du tout apprécié cette coloration et elle est plutôt noire que châtain fonce et depuis je ne cesse de me gratter la tête donc une allergie 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosnathalys B. - Merci de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que votre coloration n'a pas répondu à vos attentes et que vous ressentiez de l'inconfort. Nous allons revenir vers vous par e-mail afin de remédier à la situation. |
BrilliantI don’t think you can go too wrong with dark brown but this is an excellent colour and matches my hairdressers the only difference is the price £45 cheaper highly recommended 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Waste of money - should've stuck with L'Oréal!Colour was a terrible mousy brown with brassy tone instead of the cool medium blonde with pearl tone that it was meant to be. Had fix it with L'Oréal cool tone colour which did a brilliant job and gave me the cool ash tone I wanted, clearly something esalon couldn't deliver and why I will be sticking with L'Oréal as I should've done in the first place. Note to self don't believe the hype on the Internet! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela A.- Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color washed outI'm not sure what happened this time maybe because I asked for a lighter color it washed out my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Color was gold brownThis made my hair brake when I followed instructions too the mixture and time. I’m so upset! Canceled my plan . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for meNot very happy with this at all very flat dull colour and where I had highlights it’s just not very nice at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatrina D.- We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nicht zufriedenBin nicht zufrieden die Farbe ist zu Dunkel und der Farbeffekte ist nicht zu sehen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
DisappointingNot the vibrant copper I had hoped for, and further faded after a few washes. The packaging suggested part of the colour was a free gift, which is wrong as I paid for all over colour. Odd. Now need to try and correct the colour. Have given feedback already, but no sign of the ‘it’s on us if not satisfied’ promise. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah H. - Thank you for your feedback. We’re so sorry to hear that our color application did not meet up to your expectations. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dryer out my hair, level 10 color now a 7I wanted to tone down my blond, the tube said light blond, my hair is now brown. I am so confused what the hell happened. Thank good it is Demi permanent, because if it wasn’t I would be in tears 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTara D.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great colour match.I’m super pleased esalon matched my colour as had previously coloured my hair with a different brand a lovely copper shade, I would say my greys were not covered the best but I’m sure this is due to my own fault as I was trying to be careful not to overlap the colour and missed a few areas... however I have just used the light set to add highlights and the total effect now is amazing! Has really made my hair look more natural and will blend the lighter greys coming through too I would imagine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |