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Custom Color Set
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66,754 Verified Client Reviews |
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Amazing Results!Really happy with the results. The colourist Sarah communicated very well with what I wanted and was really helpful as well. The package came with so many little details, from extra gloves, to stain remover wipes, shampoos/conditioner and the brush for dying the hair! Really recommend it! Not only was I impressed with the customer service but the colour result was better than the usual dye box diy you get! It truly was personalised! 2 of 2 people found this review helpful. Did you? |
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ExcellentThe set provided everything needed to color my hair it's a great service and product! 1 of 1 people found this review helpful. Did you? |
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Good Hair Color!I gave it 4 stars because my hair came out good, except for some of the grey spots were not covered by this formula. I like the color and the texture, but please add something else to cover my grey hairs in the front and sides. 0 of 0 people found this review helpful. Did you? |
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Love the Color, Not the DripsLast two shipments have been very drippy during application. I went with a drug store brand last time I colored my hair and the process was much more favorable because there were no drips. I have to cover my bathroom walls with plastic when I use eSalon color, but drips tend to be found on the tile on the shower curtain and on my skin. I like not having to go to a hair salon or making a trip to the drug store, but I can’t deal with a drippy, watery formular. This is my second try with eSalon coloring and my last. The first time I ordered, after the initial order, the color formular shipped was drippy and I canceled future shipments. It happened again, and I will not be going back. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We’re so sorry to hear that you were disappointed with your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Turned My Hair OrangeMy hair hair is currently orange instead of the shade of medium blonde it was supposed to be. It also fried my hair. It’s frizzy now. I warned my colorist that I had had bad experiences in the past and that I pulled orange. I am now going to have to pay over $100 that I did not have in my budget to get my professional hairstylist to fix it. You might as well spend the five dollars on the drug store box dye to make your hair look bad. Also, my roots are lighter and redder than the rest of my hair, which looks weird. I will say, though, that the marketing was fantastic and that the colorist did reach out to me in the beginning with a few questions. So I appreciated that I was actually talking to someone. It just had the same horrible result and now I have to live with this hair. Not worth it!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAlyssa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Made my roots orangei ordered black with a gold undertone. it turned my roots an orange hue and made my hair super coarse. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My color was perfect!Color was perfect and instructions were easy to follow! 0 of 1 people found this review helpful. Did you? |
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Just brilliantAmazing kit and colour especially made bespoke for everyone individual, I love it ! 0 of 1 people found this review helpful. Did you? |
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did not cover white hairI followed the instructions... but saw no gray coverage. 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsDana - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
I like the colorI am satisfied with the color. Covers almost all the grays and have been happy with the results. 1 of 2 people found this review helpful. Did you? |