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Custom Color Set
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66,736 Verified Client Reviews |
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Very happy!This product is easy to use, covers grey very well, and results are wonderful. 10 of 11 people found this review helpful. Did you? |
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Terrible productMy hair fell out, would not recommend to my worst enemy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Tanner, We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
as advertisedAppreciate the personalization. affordable, reliable, and thoughtful in considering needs, colour adjustments, frequency in autoship, no strings attached. 4 of 4 people found this review helpful. Did you? |
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Fab!I’d asked for a slight change to my previous colour and it was perfect. Very happy. 3 of 3 people found this review helpful. Did you? |
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ImpressedI wanted to go back to my natural red hair after bleaching blonde. I really thought it would be a disaster but it is just fabulous. Looks very natural. I sent photos of my hair and they advised a demi permanent with a tint rinse pre treatment. I found the customer care service excellent and they were quick with their responses. The demi permenant doesn't take long and my hair feels soft afterwards and in good condition. I'd recommend eSalon to anyone who wants a professional service straight from your own home and it's tailor made for you. 5 of 6 people found this review helpful. Did you? |
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Amazing Results!Really happy with the results. The colourist Sarah communicated very well with what I wanted and was really helpful as well. The package came with so many little details, from extra gloves, to stain remover wipes, shampoos/conditioner and the brush for dying the hair! Really recommend it! Not only was I impressed with the customer service but the colour result was better than the usual dye box diy you get! It truly was personalised! 2 of 2 people found this review helpful. Did you? |
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ExcellentThe set provided everything needed to color my hair it's a great service and product! 1 of 1 people found this review helpful. Did you? |
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Good Hair Color!I gave it 4 stars because my hair came out good, except for some of the grey spots were not covered by this formula. I like the color and the texture, but please add something else to cover my grey hairs in the front and sides. 0 of 0 people found this review helpful. Did you? |
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Love the Color, Not the DripsLast two shipments have been very drippy during application. I went with a drug store brand last time I colored my hair and the process was much more favorable because there were no drips. I have to cover my bathroom walls with plastic when I use eSalon color, but drips tend to be found on the tile on the shower curtain and on my skin. I like not having to go to a hair salon or making a trip to the drug store, but I can’t deal with a drippy, watery formular. This is my second try with eSalon coloring and my last. The first time I ordered, after the initial order, the color formular shipped was drippy and I canceled future shipments. It happened again, and I will not be going back. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We’re so sorry to hear that you were disappointed with your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Turned My Hair OrangeMy hair hair is currently orange instead of the shade of medium blonde it was supposed to be. It also fried my hair. It’s frizzy now. I warned my colorist that I had had bad experiences in the past and that I pulled orange. I am now going to have to pay over $100 that I did not have in my budget to get my professional hairstylist to fix it. You might as well spend the five dollars on the drug store box dye to make your hair look bad. Also, my roots are lighter and redder than the rest of my hair, which looks weird. I will say, though, that the marketing was fantastic and that the colorist did reach out to me in the beginning with a few questions. So I appreciated that I was actually talking to someone. It just had the same horrible result and now I have to live with this hair. Not worth it!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAlyssa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |