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Custom Color Set
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66,772 Verified Client Reviews |
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THIS IS A SCAMDO NOT ORDER FROM THIS COMPANY. IT IS A SCAM. DO NOT GIVE ANY BANK OR CREDIT CARD INFORMATION, AS IS FRAUD 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great Color!My color was getting a little brassy, so I asked to go a little darker and what a wonderful color I was sent, It is warm and light just something I would pick myself. Thank you eSalon 1 of 1 people found this review helpful. Did you? |
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Wrong colorCOLOR WAS COMPLETELY WRONG! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Patricia, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not happy!My hair went orange brassy yellow! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Charlene, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
Ruined my hair colour!!My hair is a mess colour is not what I was expecting from the charts 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Amanda! We are so sorry to hear your hair was ruined. Please check your emails, we got back to you. |
Amazing!Omg! I was VERY skeptical about doing my own color, but was tired of spending a fortune at the salon. This color is perfect and it was EASY to apply! 5 of 5 people found this review helpful. Did you? |
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The feel is spectacularI have never had my hair colored that the strands were so soft after blow drying. It didn't feel like my hair. Mine is usually 'just hair' or corse but this was a wonderful experience! 2 of 2 people found this review helpful. Did you? |
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Hair dyeIt turned out perfect. I asked for help and Sylvia help me and address my concerns and help me fix my hair that I messed up. Thank you so much.❤️ 1 of 1 people found this review helpful. Did you? |
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ComplaintLove the hair colour, but I have twice cancelled the extra two items and you still keep sending them and worse still, charging me. Very difficult to get through to anyone to correct this Su I am thinking of cancelling the whole order unless this problem is solved now - 1 of 1 people found this review helpful. Did you? |
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Product is great , shipping is atrocious! Its shipped USPS which is a jokeMaybe looking into another company, can’t depend on timely delivery. No matter how good product is, service is more 😒 0 of 0 people found this review helpful. Did you? |