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Color Set
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66,934 Verificado Comentarios de clientes |
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Not terrific gray coverageColor too brown, didn’t cover gray, was told no way to adjust it. Can’t figure out how to cancel and I’m not happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not the color I requestedI purchased a purple color and it was a reddish brown. My natural color is deep brownish black and it lightened my hair without any purple tint. Very disapointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelleyanne - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
RéclamationColis endommagé 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChampion C. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre colis eSalon soit arrivé endommagé. Nous allons vous contacter par e-mail afin de faire le nécessaire et vous aider. À très vite ! |
Easy to use and great outcomeFirst color set I got didn't really turn out the way I wanted, but they were great on changing my color and now i love my new color. The steps are easy to follow and the product is easy to use as well. Typically with hair dyes I would get a strong reaction but with this one nothing at all. This has been the best hair dye experience I've had in a long time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Never again will I get my hair colored at a salonWhoever thought of this idea ...is a complete genius!! I haven't been happier with the product and customer service from eSalon. Too bad they cant cut my hair as well (lol) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAimee - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
I loved my colourI love the colour, turned out just right 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorJust the color that I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelly - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the custom Made For You eSalon color! We truly value your feedback and look forward to hearing from you again in the future. |
Awesome!The color is just perfect for what I wanted. Hard to find a store one that happy, so decided to try these guys. No regrets and so happy!! Love how it looks and hair feels great! The kit is easy to use, and watching videos to make sure understand everything. Love this!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerena - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love the coloursI love this colour, my hair always looks nice and shiny, even my hairdresser has commented on how nice it looks. it is so easy to use and the instructions are so clear. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Grays are Gone and 5 stars isn’t enoughI have used home kits, paid high dollar salons and yet this was my best color. My gray is still covered but yet the color was so natural that it appeared to be my natural color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeAnne - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Made For You custom eSalon color! We look forward to the next opportunity to delight you! |