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Custom Color Set
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66,934 Verified Client Reviews |
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Too darkI ordered ash brown, got dark brown almost black. I hate it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Good colorI like the color, however can’t give it all 5 stars as it does not always get those stubborn grays in front of hairline in time allotted in the instructions. I am a woman of color and my hair is natural, I’m not sure if that is a factor, but I always have to add 10 more minutes to time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoy- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Nice color set, but my color turns out very disappointing.Nice color set, but my color turned out very disappointing. It looks very dark, and almost black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChunwen- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Loved itIt was darker than what I expected darker than my natural color but I actually was pleasantly surprised everyone else commented also how great the color change looked on me! I think it was a shock for myself as well to go from almost a platinum blonde on my ends and overall light color to this dark color with nice warm touches of red. Also liked how detailed everything' was and explanations I got for how to the process would work when from from bleached hair to brown. Thank you so much! 22 of 24 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the perfect shade for our clients at home, and are always happy to help make adjustments to your color. We are happy to continue working with you! |
A reviewIt was perfect. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValeriya - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
LOVEi LOVE this color! super easy and looks great, no patches or anything 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAvalon - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorThis one is the perfect blend of reds and browns for the fall season. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great colourI have always coloured my hair myself, this is a great product, doesn't fade,covers grey well,the little kit you get with each order is fab. 0 of 0 people found this review helpful. Did you? |
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Easy and customI have used salon for my last three color treatments. It’s close to the exact color I want now. Each time I’ve asked them either lighten it or add some blue tones and they listen! I used to pay my hairdresser $200+ for color...this looks so similar to what she did for 10% of the cost. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
People say "If my hair would look like yours, I'd color mine"Gives my hair shine and deep color. And by the way, I had been going to a salon before Covid. Wish I had found this product sooner. It does NOT fade like every other red I have tried. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVirginia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |