66,925 Verified Client Reviews |
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Great Customer ServiceGreat customer service. They have listened to my feedback, viewed my pictures, and helped refine my color and instructions to get it just right. I have only found such great service with esalon. 0 of 0 people found this review helpful. Did you? |
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SuperI'm happy to try this hair colour.The quality is very good and hair colour looks nice. Thanks :) 0 of 0 people found this review helpful. Did you? |
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Not the right colorThe color was beautiful but again I had the solution adjusted and it still wasn’t a ashy color I asked for it has a reddish tone still pulling 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLois- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not long lastingColor looks really good at first but after 3-4 washes it fades and does not look good anymore. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what I thoughtNot what I thought...didn't last as long as previous colors I got from you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not so greatI got this adjustment order and i still saw some light brassiness and some of the grays were not covered completely. The instructions said to leave it on for 40mins, and i left it for 50 mins just in case. Overall not at all happy with this color, I already called and made an adjustment. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShruthi - We are sorry that you weren't satisfied with the result of your hair color, and we hope you will love your new formulation! Please let us know if there is anything else we can do to help! |
Custom Color kitI love the custom color that my Colorist has prepared for me. It comes out beautifully and is rich looking. The color lasts 4 weeks. The kit comes with everything you need and is so easy to use. I highly recommend using eSalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaureen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect!Such an easy process and the color was absolutely perfect. Was able to match my roots to my ends flawlessly! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMontana - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Beautiful matchand so easy to use! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHaley - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and experience! We appreciate you sharing, and Happy Coloring! |
Love my hair!I just love Esalon! I sent pictures of the color I was hoping for and they did just that! It’s perfect! I highly recommend them! I get compliments on my hair all the time and I am sure to tell everyone where I get my color from! Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLacey - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |