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Custom Color Set
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66,736 Verified Client Reviews |
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Great ColourThanks for changing the colour looks really good. 8 of 8 people found this review helpful. Did you? |
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Feeling my age againI absolutely love my color and my stylist is right on with everything so thank you so much for everything... 0 of 0 people found this review helpful. Did you? |
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Great solutionThis is a great solution for those seeking a quick hair dye. The color options are professional and appealing. I'm satisfied with the product; my hair feels smooth and undyed. The presentation is lovely and personalized, and I highly recommend it. I'll certainly reorder. However, the color was darker than expected, resembling a deep brown rather than the anticipated soft chocolate tone. The ash and mahogany nuances were less visible, resulting in a predominantly dark shade. For my next purchase, I'd appreciate a consultation with the colorist to find my ideal shade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Roberta! We are sorry to hear your color was darker than expected. Please check your emails, we got back to you. |
Love it!The new color is awesome...exactly what I wanted. Covers the gray and lasts,,,,no fading.Will continue with this color. 1 of 1 people found this review helpful. Did you? |
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WasteThis is now my third order and I’m not happy with the color I was giving it a chance thinking because I explained and sent pictures that eventually the color will take instead my hair seems to be getting darker further to the color I even wanted I’m so disappointed!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqueline - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not workedWanted to be brighter but darker hair now 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Spinner! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you. |
THIS IS A SCAMDO NOT ORDER FROM THIS COMPANY. IT IS A SCAM. DO NOT GIVE ANY BANK OR CREDIT CARD INFORMATION, AS IS FRAUD 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great Color!My color was getting a little brassy, so I asked to go a little darker and what a wonderful color I was sent, It is warm and light just something I would pick myself. Thank you eSalon 1 of 1 people found this review helpful. Did you? |
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Wrong colorCOLOR WAS COMPLETELY WRONG! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Patricia, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not happy!My hair went orange brassy yellow! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Charlene, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |