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Custom Color Set
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66,793 Verified Client Reviews |
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Not enough for greyI have pictures but it just didn’t cover all my grey. I love the look of the color where it did cover. But just not enough for the price 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaulina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not happy!Didn’t covered my grey hair🥴 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMartina M. - Thank you for your feedback. We are so sorry that you were disappointed by the result of your hair colour application. Based on your profile, we see that you have already worked with one of our team members to resolve your concern. Please let us know if there is anything else we can do to help! |
Fades quicklyThis hair color is less damaging on my hair than store brands but it fades significantly by the third wash. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Much better!The color and coverage was much better thank you! 5 of 7 people found this review helpful. Did you? |
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Best resultI have got the same results as expected 0 of 0 people found this review helpful. Did you? |
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Looks horrible and does not provide grey coverage.This color mix looks totally unnatural (like cheap drug store dye), is WAYYYYYY too dark, and did not provide grey coverage. It looks so bad. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Hannah, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color Customly TerribleI went through process and sent a picture of my preferred color. What I received wasn’t even close. My hair should’ve been light medium brown with gold but what I got was nearly a black color. It was shockingly awful black. This company had no remedy other than to use clarifying shampoo and let it grow out on it’s own. Hola if you know how it feels to walk around with a shocking hair color you weren’t expecting. When you order this product you’re experimenting with your hair color. It didn’t turn out good for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Bernadette, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love this product!For years I have been going to the hairdressers to get my colour done. Not anymore! This product has easy to follow instructions and never gives a bad result. Thank you esalon! 7 of 7 people found this review helpful. Did you? |
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PerfectI love the color! Was kinda afraid but I am in love!!! Thank you so very much!!! 7 of 7 people found this review helpful. Did you? |
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I LOVE ITI have to admit I was nervous to try it! What if I turned out carrot top!! The blend of dark blonde, copper and gold was ABSOLUTELY PERFECT! This was my first time using this product and I have to say I'm impressed and just referred your company to my daughter!! I love all the highlights and how natural it looks1 I'm a customer!! 14 of 16 people found this review helpful. Did you? |