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Custom Color Set
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66,934 Verified Client Reviews |
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not happy with results, have to go to professional to fixafter using this kit, my hair looks red. It was supposed to lighten my color, but the results darkened areas and changed the tone of my hair. I was expecting lighter roots and blonder hair, not brown/red tint. I do not want to try again, I would rather just go to a professional and spend the extra money. I do not want to sound rude as I am sure custom color sets work great for many others, but from my personal experience, I do not like the results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJuliana- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Zero StarsHORRIBLE Experience. Color arrived and it came out way too dark. Zero shine. They offered free color with an adjustment to the formula. My communications on the formula went unanswered. Then the day it was to ship, instead of shipping they sent me an email trying to get me to buy more. I saw the email DAYS later when I went to find out where my color shipment was. I responded and they shipped my order. They only gave me root color and the highlight kit I agreed to buy. Don’t need that because now I only have root color. This entire experience has been horrific. Now I’ll need to find a new company to try. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color washed out.Color washed out on the second shampoo. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorReally pleased with the color. Very easy to use. Have had lots of compliments from friends. After using esalon for two years, I'm still very happy with the ease of use and the results I get. 0 of 0 people found this review helpful. Did you? |
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A great kitI'm so impressed, love the easy way to custom your colour, the kit itself, arrives quickly, never had a problem either, you open the box and every item has your name on it, fab idea, great thank you x 0 of 0 people found this review helpful. Did you? |
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Love itGorgeous colour and so easy to apply (even for me 😜) 0 of 0 people found this review helpful. Did you? |
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Custom colorI love this product and the ease of coloring my own hair for a fraction of the price at a salon 0 of 0 people found this review helpful. Did you? |
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Gray CoverageExcellent gray coverage! 0 of 0 people found this review helpful. Did you? |
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Changes in colorThe esalon has been working with me to get the color right, I love the customer service. 0 of 0 people found this review helpful. Did you? |
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I love these products!Comes with good instructions, and easy to use. Customer service is excellent! I love the way my hair feels (soft) and looks (shiny, rich, natural-looking) after I've colored my hair. For years I used drug store coloring kits that left my hair "too dyed" looking and that faded quickly, That's not the case now, I'm so glad someone told me about eSalon! Highly recommend. 0 of 0 people found this review helpful. Did you? |