66,903 Verified Client Reviews |
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Hair color was not what I asked forI sent a picture of myself with golden strawberry blond hair. Explained that I wanted the same color but maybe even lighter/brighter. I received my custom color, used it and my hair is now auborn and much darker than I wanted. I was also sent and charged for an additional color set that I will not use because this color is too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color didn't HoldThe customer service provided was impeccable, however my color washed out in a week. I followed the directions to a tee too 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
My hair is celebratingmy hair is celebrating. the color of my hair says a lot about me, how I am and what defines me. That's why since I dye my hair dark brown golden e-salon my hair makes me look young and pretty. the dark shine with the golden hue play with my hair and make it look healthy and beautiful. I love it! 0 of 0 people found this review helpful. Did you? |
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Quality product!The color was exactly what I want it. Quality product! 0 of 0 people found this review helpful. Did you? |
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Dark blonde to color pandemic rootsThis turned out great! I miss my salon blonde highlights but this will do...easy,mess-free,covered my gray 0 of 0 people found this review helpful. Did you? |
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So easy for a first time userTry it! The instructions are clear. My daughter helped me. We skipped the toner. All good. 0 of 0 people found this review helpful. Did you? |
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Easy to apply!Great and easy to use! Love the customization! 0 of 0 people found this review helpful. Did you? |
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Excellent!I have used the prduct first time. I was nervous to try something new. I had an excellent experience with products. I got a very good results after coloring. Honestly, I have wasted so much money coloring my hair in salon but I have done hair coloring at home this time with good results. I recommend esalon to all. Very good. Troop 0 of 0 people found this review helpful. Did you? |
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Wonderful serviceI love the e-salon color experts and the way they respond to my needs. My hair color is perfect. I was noticing I needed a little more red and all I had to do was reach out. The hair team adjusted my color and I am pleased. I would highly recommend this service. It is a great product, gentle in hair, and long lasting! 0 of 0 people found this review helpful. Did you? |
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GreatI love the color. If I could get redder highlights like I want I say it's perfect. 0 of 0 people found this review helpful. Did you? |