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Custom Color Set
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66,880 Verified Client Reviews |
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Great product for the priceThe color is a bit dark for me and the ammonia smell is strong but the product is well made and great for the price. 0 of 0 people found this review helpful. Did you? |
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Did not give expected resultsI only did a strand test, and I'm glad because this did not do what I asked for. My root and lengths are totally different colors - the root is mostly unchanged from my natural color and the lengths are still very very coppery. I can barely even see a difference between the strand I tested and the rest of my hair. Basically, I still have roots and look like I need to get my hair done again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleFried my hair, didn't color evenly n wasn't vibrant enough. Will not order again. Dont recommend. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not What I ExpectedI really wanted to color my whole head with a medium blonde color. I got one color for “roots only” and thought, ok, I was going to color it all? I called customer service and they helped with sending another color for the rest of my hair. Well my highlights really didn’t change at all, which was ok with me , but the roots are already gray again after only a few shampoos. Kinda bummed out that my hair really looks no different than before I started now. It’s only been a couple weeks too. Not sure if I’ll order again, but I need to color again like pronto, Christmas is coming and my hair is not photo ready y’all!!!☹️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Recent color orderI applied the new color today to my roots. I am very disappointed that the coverage this time was very poor. I carefully followed the directions as I did the first time I used the line. That coverage was satisfactory enough. I wouldn’t think that by slightly adjusting the color it would result in poor coverage. I actually had a professionally trained stylist help me . After this experience I would look for a different product. Please advise 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Coverage and colorsThe first order I had ordered was great. I decided to go a little lighter not much. The color I received on my second order did not go well. The color was not lighter and it did not cover my grey hair which it did on my first order. Will not do that again. I will go somewhere else . It's a shame .. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna- We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
My. ColorI loved it. It was perfect. 0 of 0 people found this review helpful. Did you? |
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Love itIt's awesome they do a great job picking your color 0 of 0 people found this review helpful. Did you? |
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Easy to useGreat colour and very easy to use. Great saving on Salon prices 0 of 0 people found this review helpful. Did you? |
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Beautiful!Love the color! 0 of 0 people found this review helpful. Did you? |