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Custom Color Set
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66,903 Verified Client Reviews |
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Didn’t lastMy reason for leaving such a low review is because after using the color on my gray roots, then I also dyed my entire head after two weeks of Use the color has already started to fade. That is a huge disappointment to me since this is supposed to be Highly recommended for gray hair I did everything exactly as it was instructed to a T. And I hate to say, but I would not recommend this product to anyone who has really hard gray hair to hold color. That is just my opinion. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Natasha, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color did not last longDid not cover the grey hair around my face well and after one wash the color on top is already fading and showing some grey. I had high hopes but was very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Angel, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Made me go darker when I wanted to go lighterI bought the dark blonde hoping to going a bit lighter considering I'm a light brown and its made my hair go darker. Not the happiest as it's gone in the opposite direction as to what I've wanted to go. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Charlotte! We are sorry to hear your color was darker than expected. Please check your DMs, we got back to you to help you further. |
First time was the charm!I was very pleased with my color and my results. All of my gray hairs were covered! Packaging was impeccable. Everything that I needed was included and the instructions were so easy to follow. Looking forward to continuing with this service. The results are professional and I am saving time and money. 5 of 5 people found this review helpful. Did you? |
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Mi tinteExcelente producto gracias 1 of 1 people found this review helpful. Did you? |
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I LOVE this!Thank you so much for this customized color! I absolutely love how it came out! Should I do the ends refresher with every color or every other color? 2 of 3 people found this review helpful. Did you? |
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Beware!I asked for a demi color and got a demi-permanent color without notification. This left me with a variety of color throughout my hair, lines at the roots a different color than the rest of my hair. And because they switched from the demi i requested IT WON'T COME OUT. I JUST SPENT 3 HOURS AT A SALON WITH THEM TRYING TO FIX MY CLOWN LIKE LOOK AND THEY WEREN'T TOTALLY SUCCESSFUL BECAUSE OF THE PERMANENT COLOR THAT WAS PUT INTO THE MIX. $155.00 LATER it is only partially resolved. Totally unacceptable. Beware!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
DisappointedDid not stick to my roots washed out immediately after doing exactly what it said to do on instructions not happy with my results. Waited two weeks for my order to come in the mail just for disappointment in the end. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Deidra, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Easy to applyI used the brush on method. Great video to watch. Color is thick enough so it doesn't run like over the counter home kits do. My concern was covering the grey…done! Color turned out exactly as i hoped. After using conditioner hair feels great! Will be continuing my subscription! 22 of 25 people found this review helpful. Did you? |
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Awesome.My color was a total match for me. I loved it and the grays were covered. Thanks so much. 12 of 15 people found this review helpful. Did you? |