66,880 Verified Client Reviews |
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beautiful colorHi, I really loved this color , very natural. So easy to use and it leaves the hair so soft and shiny. 0 of 0 people found this review helpful. Did you? |
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So easy!I went from blonde highlights to my natural dark brown and it looks better than expected!!! I’m obsessed!! 0 of 0 people found this review helpful. Did you? |
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sutable colorI've got two sets sutable to my hair. I am glad 0 of 0 people found this review helpful. Did you? |
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Not what I wanted at all... againThis color is orangey brown. I wanted ashy/ cool. Ever since I have been trying to do business with e-salon, I don’t feel like my desired color is being taken seriously. I have said the same exact thing in each of my requests. “I like my gray” which should tell the colorist that I like cool tones. I also said that I did not want a drastic change when my gray grew in (a slight change is okay).The color I picked was a cooler tone however the colorist told me I should have a different color because the one I chose would pull warmer Or brassier tones. I am very unhappy with esalon at this point. I had to spend $200 to get my hair slightly corrected so my gray could grow out again the first time and it looks like I am going to have to do it again! Just so disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
LastingThe gray coverage is lasting longer then anything I have tried in the past. 0 of 0 people found this review helpful. Did you? |
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Treated hairNot good at all. I also have asked you to unsubscribe me so that I do not receive emails from your. Please do this within 3 dsys 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichele - We’re so sorry to hear that you were disappointed by the results of your color application. We take our clients' feedback to heart and continue to improve our products each and every day. Please, check your inbox as well, we have emailed you further information regarding your account. |
Don't waste your moneyNo...just No 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Roots were very redGrey coverage was okay. New growth at roots came out very red even though directions were followed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeanne - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
FIRST TIME USERI was a little nervous to use this. I have been going to a salon for a few years now & I didn't want to ruin what my stylist had done. With covid & not being able to go to the salon, I thought I'd give this a try based on the positive reviews. I'm glad I did. It was pretty easy and the color turned out great & didn't feel or look dried out like it can with some box dyes that I have tried in the past. I'm so glad I gave this a try. 35 of 37 people found this review helpful. Did you? |
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WOW!I received my redo kit from Esalon in hopes they would adjust the formula to better cover my greys and two tone color left from using first kit, and all I have to say is WOW!! The stylist Noelle knocked it out the park! I’m truly satisfied with this redo kit and will definitely sign up for future kits to maintain this wonderful color! THANKS 0 of 0 people found this review helpful. Did you? |