66,880 Verificado Comentarios de clientes |
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Echt klasse!Die Farbe wird exakt wie gewünscht, das Haar wird nicht geschädigt. Alles ist dabei, von vorne bis hinten. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy application and instructionsGave tonal colours. Not block colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to apply love the blended lookFound the directions very easy to follow. Love the fact it came with 2 bottles which creates 2 toned look. Gray coverage was good. Do wish it had less of a copper look to it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Cheryl, thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. We appreciate you sharing, and Happy Coloring! |
Didn’t last.My gray reappeared after a few days. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
nach Reklamation bestes ErgebnisIch habe dieses Set zunächst ausprobiert und war mit dem Ergebnis nicht wirklich zufrieden. Daraufhin habe ich mich an eSalon gewendet und es wurde nach Absprache mithilfe von Fotos ein neues Farbset erstellt. Die Ansatzfarbe und eine zusätzliche Farbe für die Längen wurden mir kostenfrei zugeschickt. Das nenne ich mal S E R V I C E und Z U F R I E D E N H E I T S G A R A N T I E, nicht nur geschrieben sondern erlebt !!! 49 de 52 personas encontraron este comentario útil. ¿Y tú? |
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Good colour coverageCovered all greys. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!My stylist changed my color slightly because the original one was just a tiny bit too dark and it was a perfect match! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
great colourreally pleased with my colour , but not enough shampoo and conditioner for my long hair - ends were very dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Colour doesn't lastReally disappointed. My first colour was... OK. This colour totally faded after the first wash. I ended up having to put a box colour on within 3 washes. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen L. - Thank you for reaching out to us here at eSalon! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Waste of timeColor didn’t turn out the way it showed, turned out looking very dark with red tones, exactly what I didn’t want! Could have gotten these results with a $5 store bought box. Very disappointed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |