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Custom Color Set
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66,736 Verified Client Reviews |
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PoorIf I could give minus stars I would. Don't be dependent on the delivery of this product as it takes 2 weeks to be delivered. No help when you contact them to help with where it is 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sarah! We apologize for any inconvenience with our delivery time. Please check your emails, we got back to you to help you further. |
Does NOT fully cover graysWish I could show a pic in this review to prove that the color doesn’t initially get full gray coverage. I was extremely focused on really slathering the color around my hairline, where the grays persist the most, followed directions to the T, and made sure no human-error was made. But, this color product just isn’t strong enough for dark brunette, 40 yo, hair. I love the concept of saving money, having good customer service, and easy at-home delivery, but after two separate tries of dying with this color = conclusion is it’s a weak and poor product. Too bad. The company is great, but they really need their chemists to produce a salon-quality worthy hair color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jessica, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! (: |
Perfect color.The color is exactly what I wanted. I love it. Try this. 0 of 1 people found this review helpful. Did you? |
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Custom Color SetThis took away the gray & dark roots. It also blended the rest if my brassy red tones away. 0 of 0 people found this review helpful. Did you? |
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ShadeMy first order was too dark, the next was great. Looks very natural, lots of compliments 0 of 0 people found this review helpful. Did you? |
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Too orange/redSorry unhappy with my colour. Was expecting blonde not orange/red. Can this be corrected.?. Sent pictures last week. Waiting to hear back. Thanks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't work for meThis didnt cover all my gray and it didnt last any longer than box dye. It also didn't feel any better on my hair than any box dye I've used 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The colour is a perfect match!The e-salon personnel developed a colour that covers my gray and is the exact shade that I am looking for. The colour also stays true and doesn't fade from one application to the next. 0 of 1 people found this review helpful. Did you? |
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Love it 😍😍😍Will decently be continuing with this product 0 of 1 people found this review helpful. Did you? |
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Great color! CLOSEST EVER to my natural unique color of yesteryear!I am 63 years old & lost my uniquely amazing hair color just weeks after giving birth at age 31. I had separate metallic copper red & bright golden blonde hair mixed together that literally shone in sunlight - & I'd been told by stylists that I had enough thick, wavy hair for 3 women. How blessed I was! So, it was a difficult loss for me. I know I can never reproduce my color completely, as that would require dying each of my blonde hairs & red hairs separately by their difference in textures, but the closest I could find in an all-over hair dye has been increasingly harder to find - strawberry blonde. However, now, thanks to eSalon, I've achieved the CLOSEST I've EVER seen to my natural colors, after 20 + years of trying! Thanks to working with my colorist at eSalon, she kept adjusting my color (without charging me!) until it came out right - a bright, coppery gold that brings out my naturally red-haired person's rosy fair complexion & that helps me feel & look younger. Thanks so much, eSalon! I'm a fan for life! 0 of 0 people found this review helpful. Did you? |